Lead Microsoft Office 365

Kanak Elite Services Inc

  • Englewood, NJ
  • Permanent
  • Full-time
  • 1 day ago
  • Apply easily
Hello There,Wish you a Happy Wednesday,My name is Yashmita, and I am a Technical Recruiter at Kanak IT Services LLC. I am reaching out to you regarding the following job opportunity. If you are interested, kindly reply to this email with your updated resume.TITLE O365 MESSAGING LEADLOCATION ENGLEWOOD CLIFFS NEW JERSEY (ONSITE)DURATION 12+ MONTHSKey Responsibilities:
Provide L3-level support for Exchange Online and hybrid Exchange environments.
Proofpoint experience is must
Should have good experience in PowerShell and should be able to developed scripts for bulk operations.
Troubleshoot and resolve complex issues related to mail flow, mailbox access, transport rules, and Exchange Online Protection (EOP).
Handle escalations from L1 and L2 teams, ensuring timely resolution within SLA.
Perform root cause analysis and implement permanent fixes for recurring issues.
Manage and support hybrid configurations (Exchange Online + Exchange On-Prem).
Collaborate with Microsoft support for unresolved or critical issues.
Monitor service health, usage reports, and alerts via Microsoft 365 Admin Center.
Assist in migration projects (e.g., Exchange On-Prem to Exchange Online).
Maintain and update technical documentation and knowledge base articles.
Participate in on-call rotations and provide support during critical incidents.
SharePoint and OneDrive experience will be added advantage.Required Skills:
Deep understanding of Exchange Online architecture and services.
Experience with PowerShell scripting for Exchange Online administration.

Kanak Elite Services Inc