
Senior Manager, IT Enterprise & Finance Programs
- Petaluma, CA
- Permanent
- Full-time
- Manage the IT partnerships and steerage with business stakeholders in Finance, Accounting, People, Sales, and Trade-related functions (Order Mgmt, Purchasing, and Logistics)
- Leads regular check-ins with customers and stakeholders to understand business strategy and capture requirements.
- Develop and communicate strategic roadmaps for process and system initiatives to meet stakeholder needs, typically with enterprise-wide scope and complexity.
- Often involved in leading cross-functional facilitation to resolve conflicts, manage risks, or address resource constraints. Coach stakeholders on related programs.
- Lead the capture of business requirements, process documentation, and success criteria for solutions.
- Develops matrixes for evaluation of solution options and leads solution analysis initiatives that may involve multiple vendors, systems, and complex interdependencies.
- Plan and manage a portfolio of large-scale IT projects in their areas of responsibility, overseeing project teams and utilizing senior level project management skills.
- Lead and advise on process testing for implementations and changes.
- Lead planning and budgeting processes for program activities in partnership with stakeholders. Manage budgets and spend for related systems and projects.
- Manage a team of technical and functional analysts.
- Lead the activities of analysts, project managers, and/or product managers and third party organizations supporting the program.
- Accountable for systems operation and delivery of owned IT applications, solutions and platforms, and management of feature roadmaps and strategies according to business needs, including Oracle ERP platform and related systems.
- Manage relationships with vendors, partners, and managed services.
- Ensure product strategies and deliveries are coordinated across products and functional areas.
- Oversee and lead end-to-end application support and supporting processes in their areas of responsibility, including internal and outsourced services.
- Lead and manage the outsourcing and managed services strategy, vendors, contracts, and operational activities for their areas of responsibility.
- Lead the creation and maintenance of policies, standards, training and guidelines for business processes, application solutions and data management for their areas of responsibility.
- Lead and manage data governance processes with stakeholders.
- Understand key regulations and standards pertinent to AK business, such as the Food Safety Modernization Act, SQF, HIPAA, and PCI, and ensure solutions and services meet and comply with requirements.
- Four-year degree in related field plus 12 years relevant experience, or an equivalent combination of education and/or experience that demonstrates the required qualifications and skills.
- Extensive, varied experience in relevant business or technology areas, with a proven history of creating IT strategies and implementing business-critical solutions
- Deep understanding of the software and technology solutions in their areas of responsibility, covering multiple business domains or applications, for example application environments, configurations, databases, computing environments, integration technologies and strategies, and how these multiple platforms relate and interact across their program responsibilities.
- Specific technology platform experience in the Oracle ERP ecosystem is desirable (EBS, Cloud apps).
- Experience with Human Capital Management platforms and solutions.
- Experience with EDI/B2B integration
- Can explain general IT technology and infrastructure concepts: software applications, databases, data centers, cloud, security, networking.
- Can explain the high-level strategy the company has to achieve long-term financial goals, and a detailed understanding of the goals and strategies of the areas they support.
- Has a deep understanding of the related business processes and requirements that influence the software selection, configuration, architecture, design and development.
- Can explain the business impact factors that drive software & technology architecture and management strategy such as HA and DR, backup policies, and geographic architectures in their areas of responsibility.
- Can explain ITIL and SDLC methodologies, and can implement and lead processes in accordance with these frameworks.
- Able to lead and drive toward operational excellence for the IT organization as a whole, by leading department-wide initiatives or programs in support of the IT Leadership Team
- Able to manage and lead a portfolio of projects at a senior level, and to direct the activities of supporting product managers and project managers.
- Strategic Thinking
- Relationship Building
- Business Thinking
- Results Orientation
- Influence
- Organization Knowledge