Guest Services Member
Westminster Canterbury
- Charlottesville, VA
- Permanent
- Full-time
- Responsible for making a good first impression, which can impact the success of the organization for a long time.
- Responsible for answering and routing calls, greeting resident and visitors, handling inquiries, and providing information.
- Monitor all apartment and cottage life safety systems, i.e. smoke detectors, emergency pull cords, living unit telephones and initiate emergency procedures as necessary.
- Conduct rounds to ensure a safe and pleasant experience.
- Monitor both vehicular and foot traffic in and around the WCBR campus.
- Assist in transporting residents to various locations as needed during emergencies.
- Experience in Guest Services or Hospitality setting.
- Typically the Guest Services Member is the first line of employees that residents and guest visitors interact with, so a friendly, professional, and helpful attitude is required.
- Basic typing skills and basic knowledge of PC and word processing software required.
- Excellent communication skills.
- Available to work evenings and weekends as required.
- Must have a valid Virginia Driver's license with clean record.
- Current CPR and First aid certification.
- High school diploma, GED or equivalent years of experience.
- Paid Time Off package
- Education Program to offer financial assistance with education costs
- Retirement Savings Plan with a company match
- Discounted Meal while working
- Paid Holidays
- Free gym and pool access
- Free parking
- Medical, Dental, and Vision Benefits