Sales Account Representative
ServiceMaster
- Cary, NC
- $30,000 per year
- Permanent
- Full-time
- 401(k)
- 401(k) matching
- Company car
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
- Contact customers before and after service is performed to ensure satisfaction and develop additional prospects
- Prospects and develops new sales leads in assigned verticals
- Create, manage, and maintain key relationships with insurance agents, adjusters, and other key relationships
- Continually builds product knowledge and refines sales techniques for specific relationship types and verticals
- Prepares documents for job file reviews with current and prospective clients
- Documents and reports on key referral-source relationships weekly and monthly
- Participates in collections efforts with non-residential customers when necessary
- Resolves issues with customers
- High school graduate or equivalent; college degree preferred
- 1-2 years experience in the Disaster Restoration field; IICRC Certifications preferred
- 6-12 months of sales experience or prior sales training is highly desired, but not required
- Valid Driver's License and satisfactory driving record
- Good verbal and written and verbal communication skills
- Good customer service skills
- Highly motivated, strong work ethic, and enjoy the selling process
- Build rapport easily and establish trust, leading to lasting customer relationships
- Can effectively present information to customers one-on-one and in small groups
- Has a good aptitude for basic math-- necessary for doing calculations related to the sales process
- Local and regional travel may be required for trade shows, training, networking events, and for selling services immediately after catastrophic events
- Some work required outside of traditional working hours to network and represent the company at business social events
- Skilled in using social media and other web-based sales tools
- Move up to 20 pounds occasionally, by lifting, carrying, pushing, pulling, or otherwise repositioning objects.
- Sit for long periods while using office equipment such as computers, phones, etc.
- Fingering and Repetitive motions; such as movement of wrists, hands, and fingers while picking, pinching, and typing during your normal working environment.
- Ability to drive for extended periods and get in and out of the vehicle when visiting insurance agents, subcontractors, and other key relationships.
- Express or exchange ideas with others quickly, and accurately, and receive and act on detailed information.
- Close visual acuity to perform detail-oriented activities at distances close to the eyes, such as preparing and analyzing data, viewing computer screens, and expansive reading.
- Be exposed to various inside working conditions: The change of building environment such as with or without air conditioning and heating.