District General Manager
Compass Group
- Phoenix, AZ
- Permanent
- Full-time
- Leads, manages, and encourages a complementary team of Resident District Managers and/or Directors of Dining Services, and their teams, to provide outstanding service
- Drives and develops self and team towards building positive relationships with client(s) and achievement of critical metrics (profitability, safety, engagement, etc.)
- May serve on the regional leadership team; participates in ongoing conversations with peers to share best practices, mitigate risks, champion diversity, and build community
- Leads accounts in territory, ensuring decisions are weighed for risk/reward and short/long term implications
- Supports senior leadership in setting the cultural tone in district and region; meets regularly with team and partners to ensure full visibility, understanding, safety, and accountability
- Serves as representative/brand ambassador of territory; attends client and community engagement events
- Collaborates with the Sales, Retention, and Finance teams on sales proforma and proposal development; participates in full sales and retention process
- Collaborates with partners to support district needs and solves problems by thinking through all angles and downstream impacts
- Ensures compliance with regional, state, and local policies governing meal and retail programs, along with safety and QA requirements; conducts audits and offers solutions for improvement
- Champions development, performance evaluations, succession planning, and building single- and multi-unit management skills such as a full understanding of all roles within operation; support team with tools and systems
- Owns financial results/P&L for districts in the territory, and works with leadership to ensure accuracy in reporting, forecasting, and budgeting
- Completes required reports on time as outlined by policy
- Ensures consistent and fair administration of all policies and procedures
- Required Qualifications:
- Bachelor's degree from an accredited college or university, or five (5) years progressive experience in multi-unit food service, hospitality management, plant operations management, environmental services, laundry, or other Support Services areas in lieu of degree
- Strong background in a leadership role with exposure to contract/budget management, customer service, people development, food services, negotiations, etc.
- Has a consistent track record and knowledge of growing a business, along with proven business and financial proficiencies.
- Has the ability to think quickly, analytically, strategically, and accurately
- Shows expert client relationship, influencing, presentation, listening, and communications (written and verbal) skills
- Champions the inclusive approach, and is proactive, positive, professional, flexible, and resilient
- Demonstrates initiative, ownership, multitasking, prioritization, and organization skills
- Proficient in the use of Microsoft Suite
- Extensive travel is required in this position
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Paid Time Off
- Holiday Time Off (varies by site/state)
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)