Branch Pipeline Manager
Cornerstone First Mortgage
- Miami, FL
- $65,000-75,000 per year
- Permanent
- Full-time
- Create a pipeline management process to forecast accurate home loan funding goals and metrics
- Maintain a positive work environment by developing helpful relationships with additional team stakeholders: mortgage loan officers, mortgage servicers, underwriters, and mortgage operations manager/branch managers to ensure a smooth loan process
- Daily Pipeline Oversight: Review and monitor all active files to track status, next steps, and deadlines
- Communication Hub: Serve as the primary liaison between Loan Officers and Underwriting, ensuring clear and timely updates on file conditions, approvals, and closing timelines.
- Issue Resolution: Identify potential bottlenecks early and coordinate solutions to keep loans on schedule
- Status Reporting: Maintain daily/weekly pipeline reports for management and team members.
- Compliance Awareness: Ensure files remain compliant with company guidelines and investor requirements
- Process Improvement: Suggest and implement workflow enhancements to improve efficiency.
- Customer Focus: Support Loan Officers in delivering an exceptional borrower and realtor experience
- Working knowledge of the mortgage industry, loan products and programs (FHLMC, VA, FHA, FNMA, Jumbo, USDA, etc.), and state and federal regulations and laws (RESPA, etc )
- Proficiency with Google Suite, MS Office, as well as AUS and LOS software, are assets
- 3+ years of mortgage operations, processing, or underwriting experience
- Strong knowledge of loan programs, underwriting guidelines, and the mortgage process
- Exceptional organizational and time management skills
- Clear, professional communication skills (written and verbal)
- Problem-solving mindset with the ability to work under tight deadlines
- Proficient in LOS software and Microsoft Office/Google Suite. and Encompass