Infrastructure Technician
- Richardson, TX
- Permanent
- Full-time
- Perform installation and service of low voltage category cabling, fiber optic cabling ((single mode connection; 100-288 pair), communications cabling, communication equipment and other various low voltage related systems such as Category 3, Category 5, Enhanced Category 5, Category 6 and Fiber Optic Structured Cable Distribution Systems.
- Evaluate, diagnose, troubleshoot cabling infrastructure systems and perform repairs as necessary.
- Perform upgrades and additions to cabling infrastructure systems in order to increase functionality and usability.
- Complete required documentation in a variety of written and electronic formats according to company standards such as time reporting for billing & payroll, work order progress & completion, time and materials for client SLAs, etc.
- Request equipment and supplies for the purpose of maintaining inventory and ensuring availability of required items, as required.
- Respond to emergency situations during or after hours for the purpose of resolving immediate client concerns and meet SLAs.
- Transport a variety of items (e.g. tools, equipment, supplies, etc.) for the purpose of ensuring the availability of materials required at client site.
- Attend meetings, workshops, training, and seminars for the purpose of conveying and/or gathering information required to perform job functions.
- Achieve performance targets established by leadership for applicable Key Performance Indicators.
- Perform other duties as assigned by management.
LanceSoft is a certified Minority Business Enterprise (MBE) and an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. LanceSoft makes hiring decisions based solely on qualifications, merit, and business needs at the time.