Assistant General Manager
Andretti Indoor Karting and Games
- Schaumburg, IL
- $70,000-85,000 per year
- Permanent
- Full-time
Andretti Indoor Karting & Games (AIKG) is a rapidly growing Family Entertainment company. AIKG locations feature high-speed, high-tech indoor Karting on multilevel tracks, multi-player immersive Virtual Reality Simulators, Arcade fun, and amazing restaurants & event spaces featuring scratch cocktails and culinary creations crafted in our kitchens.KEY RESPONSIBILITIES
- Fully accountable for all aspects of P&L management, including achieving annual revenue goals, optimizing profit margins, controlling costs, and maintaining accurate inventory oversight
- Maximize daily sales while effectively managing labor, operational costs, and cash handling procedures
- Collaborate with department managers to oversee seamless day-to-day operations and ensure facility excellence
- Drive a culture of safety and sanitation through ongoing training, adherence to protocols, and proactive leadership
- Lead guest relations with a hands-on approach by engaging directly on the floor to ensure satisfaction and address concerns in real time
- Uphold the highest standards of quality in service, product delivery, and overall guest experience.
- Own the guest experience end-to-end, ensuring excellence in product, timing, service, ambiance, and overall entertainment value
- Empower and inspire staff at all levels to consistently deliver exceptional service and uphold brand standards
- Oversee the development of site managers and lead the growth of Management-in-Training team members
- Foster a positive and motivated work environment, maintaining high morale and strong leadership presence
- Provide timely, direct, and constructive feedback to team members to support continuous improvement and professional growth
- Define and implement operational strategies for effective recruitment, hiring, and long-term employee retention
- Always support the Andretti Indoor Karting and Games Motto “Striving for Perfection: Achieving Excellence”
- Eligible to work in the U.S.
- At least 18 years of age
- High school diploma or equivalent
- Strong written and verbal communication, organizational, and leadership skills
- Ability to work flexible hours including nights, weekends, and holidays
- Basic understanding of Marketing and Finance
- Energetic and guest-focused with a commitment to operational excellence
- 2+ years of Assistant General Management experience in high-volume entertainment, hospitality, or restaurant settings
- 2+ years of complete P&L experience in a branded food and entertainment business
- Financial analysis and assessment skills
- Proven leadership and team building skills, as well as the ability to motivate and manage all levels of staff and management
- Strong training and development background
- Working knowledge of cost controls
- Experience with scheduling, cost control, and employee development and training
- Salary from $70,000 - $85,000
- Exciting Bonus opportunities paid quarterly, up to $24,450 in 2026
- AIKG has the BEST staff, so managers work with and lead motivated professionals!
- Personal/Family Medical, Dental and Vision Insurance Coverage
- $1200 company paid Health Savings Account
- Vacation and Sick time accrued during the first year
- 401k retirement program with generous company match
- Company provided Life Insurance
- Company provided Short-Term and Long-Term Disability Insurance
- Accident, Critical Illness and Voluntary Life Insurance
- Walk or stand for extended periods of time
- The ability to communicate quickly and accurately
- Must be able to lift up to 15lbs on a regular basis
- Perform functions which require organization, bending, reaching, turning, lifting, climbing and occasional stocking up to 50lbs
- The work environment may include bright, dim or flashing lights and loud sounds
- Requires manual dexterity to use and operate all necessary equipment
- Be able to understand, follow and maintain safety standards at all times