IT Director, Product Management - Lab Systems Modernization
- Durham, NC
- Permanent
- Full-time
- Own and evolve the vision and strategic product roadmap for the enterprise LIMS platform with a focus on technology enabled process optimization in the lab.
- Establishing business case and determine investment requirements to achieve strategic objectives; engaging stakeholders and senior leadership to ensure alignment and secure funding
- Driving transformation strategy and hold peers accountable to the vision.
- Translate diagnostic and laboratory business needs into clear product requirements and priorities.
- Develop and maintain deep familiarity with laboratory testing modalities such as FISH, Flow Cytometry, Next-Generation Sequencing (NGS), IHC, and emerging technologies and methods (e.g. digital AI assisted interpretation) to align platform capabilities.
- Define KPIs and measure outcomes to ensure product success and continuous improvement.
- Partner closely with lab operations, clinical leadership, regulatory/compliance, and IT infrastructure teams to identify areas of highest value creation.
- Lead product discussions and trade-off decisions across business, technical, and regulatory constraints.
- Developing and managing effective reporting to business partners and stakeholders
- Collaborate with laboratory directors and scientists to understand testing workflows, equipment integration, and quality requirements across complex assays.
- Ensure appropriate formal Platform and Application Management methodology, including application roadmaps, release plans, and implementation best practices
- Oversee backlog management, user stories, and sprint planning in agile environments.
- Drive vendor evaluations and manage LIMS-related integrations and upgrades.
- Ensure timely delivery of capabilities across sample tracking, test orchestration, specimen chain of custody, and multidiscipline reporting.
- Support instrument integration for automated data capture such as in molecular, cytogenetic, histopathology, and immunologic labs.
- Ensure the platform adheres to regulatory standards (CLIA, CAP, HIPAA, ISO 15189, etc.).
- Own audit support processes related to LIMS change management and data traceability.
- Coordinate data integrity, chain of custody, and and other capabilities within the LIMS ecosystem.
- Managing a team of business and product analysts and ensuring they adhere to agreed standards and processes
- Mentoring and coaching team to develop their potential to result in the development of a high-performing team, including:
- Planning and directing the development and delivery of training and educational programs for team
- Promoting employee growth and involvement
- Developing, coaching, and motivating staff to peak performance; addressing performance issues in a timely manner
- Bachelor's degree in the field of Life Sciences, Computer Science, Engineering or related field required; Master's preferred.
- 10+ years of experience in product management with strong background in LIMS/clinical lab technology environment or in business process optimization.
- Minimum 5 years' experience in a management role at a Director or higher level, preferably in a healthcare environment.
- Experience managing a medium (5 - 20 FTEs) to a large (20+ FTEs) team
- Experience leading complex technical product portfolios in regulated environments.
- Strong experience with agile methodologies and enterprise software development life cycles.
- Familiarity with LIMS platforms such as LabWare, STARLIMS, LabVantage, or custom-built systems preferred.
- Self-motivation and demonstrated ability to be focused and results oriented
- Exemplary written and oral communication skills, including meeting and workshop facilitation experience
- Experience in making presentations to executives and/or senior business leaders
- Ability to work the required hours of the position productively with frequent interruptions
- Project management skills and abilities, with ability to lead multi-disciplined and cross-functional teams.