Quality Control Specialist II

BOK Financial

  • Tulsa, OK
  • Permanent
  • Full-time
  • 1 day ago
Req ID: 77007Location: Tulsa -TULAreas of Interest: Mortgage OperationsPay Transparency Salary Range: Not AvailableApplication Deadline: 10/31/2025BOK Financial Corporation Group includes BOKF, NA; BOK Financial Securities, Inc. and BOK Financial Private Wealth, Inc. BOKF, NA operates TransFund and Cavanal Hill Investment Management, Inc. BOKF, NA operates banking divisions: Bank of Albuquerque; Bank of Oklahoma; Bank of Texas and BOK Financial®.Bonus TypeDiscretionarySummaryBOK Financial is looking for talented individuals to join their team, focusing on building long-term client relationships and maintaining high standards. The Quality Control Specialist II role involves ensuring the quality of closed mortgage loan files, correcting document errors, and handling loan registrations and insurance fees. If you are passionate about innovation, growth, and teamwork, BOK Financial offers a dynamic environment to grow your career.Job DescriptionThe Quality Control Specialist II is primarily responsible for ensuring quality on closed mortgage loan files. This position will intake executed closing documents from the Title Company and review to ensure all documentation was executed within investor guidelines. The Quality Control Specialist II will serve at the main point of contact for error correction on any document errors identified. This position is also responsible for registering loans with MERS and paying upfront fees for Conventional Mortgage Insurance.Team CultureBOK Financial fosters a culture that is driven by aspiration, teamwork, and a dedication to their clients. The workforce is united in their relentless pursuit of excellence, always striving to realize the optimal outcomes for their clients. The organization prioritizes active involvement, empowerment, and inclusiveness, cultivating a conducive atmosphere for sustained prosperity.How You'll Spend Your Time
  • You will oversee post-closing pipeline reports, ensure timely receipt of executed loan documents, and communicate with Title Companies about outstanding loan packets.
  • You will log closed loan files daily, print Investor Assignments, prepare Notes for Loan Delivery, and forward documents for Imaging.
  • You will log and track document errors in LOS and coordinate with the Closing Department and Title Company to resolve them.
  • You will review all BOKF, NA loan closing documents for complete and accurate execution, ensuring compliance with state and federal regulations.
  • You will handle the payment and reconciliation of Upfront CONV Mortgage Insurance fees, track check requests, and ensure the activation of customer Mortgage Insurance.
  • You will manage loans requiring MIN/MERS by accurately registering them in the MERS system, transferring rights to investors, and deactivating them as needed.
  • You will track Second Lien Files and Collateral, send files to the bank within 10 days of closing, and monitor bank reports for outstanding items.
Education & Experience RequirementsThis level of knowledge is normally acquired through completion of an Associate’s Degree in Business or related field and 1 year mortgage operations experience or 4 years equivalent work related experience mortgage banking.
  • Working knowledge of mortgage lending; FHA, VA, FHLMC, FNMA, FMHA loan
guidelines.
  • Working knowledge of mortgage loan documentation underwriting and closing requirements
  • Good understanding and knowledge of Bank’s quality control policy and procedures
  • Good PC and software application skills; ability to operate 10-key by touch
  • Good interpersonal, verbal, and written communication skills
  • Good organization skills and detail oriented
BOK Financial Corporation Group is a stable and financially strong organization that provides excellent training and development to support building the long term careers of employees. With passion, skill and partnership you can make an impact on the success of the bank, customers and your own career!
Apply today and take the first step towards your next career opportunity!The companies in BOK Financial Corporation Group are equal opportunity employers. We are committed to providing equal employment opportunities for training, compensation, transfer, promotion and other aspects of employment for all qualified applicants and employees without regard to sex, race, color, religion, national origin, age, disability, pregnancy status, sexual orientation, genetic information or veteran status.Please contact with any questions.

BOK Financial