LHSC - Residential Coordinator (On-Call)
Shelter House
- Fairfax, VA
- Permanent
- Part-time
- Ensure the safe functioning of the shelter and maintain a safe environment for clients.
- Monitor all calls and inquiries while maintaining confidentiality at all times.
- Answer crisis calls from the Fairfax County Domestic Violence Hotline and complete safety plans and needs assessments
- Update the daily log by documenting all interactions with clients and any other significant events in the shelter
- Work closely with case managers to support and reinforce the client’s service plan and maintain ongoing communication regarding client progress
- Accompany clients to court and various other appointments to support client goals
- Complete efficient shift exchange with incoming/ outgoing staff and report on the day’s activities in order to maintain consistency throughout the day
- Ensure all documentation pertaining to the Shelter House log is completed and in compliance with agency best practice
- Evaluate and provide for basic needs of shelter clients while on shift. Distribute household items, toiletries and other items to clients as needed.
- Maintain the dignity and confidentiality of all clients during service delivery
- Maintain current knowledge and ability to administer emergency procedures to include building evacuation, health emergencies and safety management
- Conduct assessments and intakes for clients in imminent danger seeking a safe haven.
- Assist with administration of medication delivery and security
- Participate in staff meetings and staff trainings as directed by supervisor
- Ensure compliance with all agency policies and best practices
- Serve as emergency personnel and must report to work as scheduled regardless of circumstances (inclement weather, highway congestion, Etc.)
- Exemplify the Shelter House core values of (iCARE); Inclusivity, Collaboration, Accountability, Respect and Empowerment
- Other Duties as assigned
- A high school diploma or GED
- 2+ years of experience in human services
- Ability to build strong working relationships with clients and team members
- Strong verbal and written communication skills
- Willingness to work evenings and weekends when needed
- A bachelor’s in human services/ related field
- Experience working in programs serving victims of domestic violence
- Experience working in a residential environment
- Current CPR/ First aid certification
- Annual TB Test is required
- Ability to sit or stand for long periods
- Ability to lift items weighing 10-20 pounds