Visual Merchandiser

• Owning product storytelling in the store, executing product displays, and ensuring brand standards are met.
• Working directly with the Visual Merchant Lead in the Home Office for direction on campaign planograms and presentation standards, as well as communicating what your customers are asking for in your market.
• Overseeing case standards daily and partnering with the sales team to ensure the proper presentation of merchandise.
• Acting as a key part of the sales team to drive sales and stay connected with the customers in your market.
• Providing sales presentations based on the features and benefits of our products, closing sales, and clienteling with existing customers.
• Serving as the product expert for your store, including training sales staff on new products coming into the store.
• Monitoring and assessing quality control issues that do not meet Shane Co. standards and communicating any issues to the Merchandising Team.
• Participating in weekly and monthly meetings with the Store Manager to communicate successes and areas of potential improvement, as well as attending all Visual Merchandiser calls with the Home Office team.

• Excellent understanding of Visual Merchandising; 2+ years visual merchandising or design experience preferred.
• We are available to our customers when they need us so evening and weekend availability is a must. (Though unlike most retailers, we are closed on major holidays!)
• Prior sales or customer-facing experience is required, as the Visual Merchandiser stays directly in touch with customer needs and desires through working on the sales floor also. Prior experience with jewelry sales is neither relevant nor required… we will teach you!
• Strong visual eye and knowledge of retail trendsetters.
• Ability to work with displays and follow plan-o-grams.
• Ability to note trends in opportunity/ customer demand and communicate directly to home office team members.
• Great ability to provide and receive feedback from peers, supervisors, and customers and adapt behavior with coaching.
• Organizational excellence and ability to manage deadlines, multitask, and prioritize effectively in a fast-paced environment.
• Must possess a high level of visual acuity and manual dexterity.
• Excellence in written and spoken English is required; you will communicate with our customers and home office team members in writing as well as face to face. Minimum of a high school diploma or equivalent is required.

• Your placement in the range is determined through interviews, a review of experience, knowledge, skills, balanced pay with other team members and alignment with geographic market data. While we target most new hire offers toward the lower end of the listed range, more demonstrated sales experience, knowledge, and skills may result in a higher starting rate. Average performance will earn a moderate increase each year, while high performers can earn a very generous annual increase. Once you join us, we pay for performance and there is no ceiling to your base pay rate over time.

• Participation in a team bonus that can range from zero to $150 each week for every member of the store team.

• We are committed to investing in your overall, holistic wellbeing and that of anyone who depends on you. Our benefits and perks include:

• Competitive medical, dental, and vision coverage.
• Competitive 401(k) plan with company match.
• Paid vacation time, sick time, holidays, volunteer time, and of course things like bereavement time (including for pets).
• Protection if you are away from work in many circumstances, such as our company paid extended illness bank, optional long-term disability, and company paid life insurance.
• Parental benefits including paid parental leave, fertility benefits, and child and adult care Flexible Spending Accounts.
• Employee Affinity Groups with focus on things like parenting, LGBTQ+, and Grief and Loss.
• Though weekend and evening availability is required, we are closed when most retailers are open (with 7 paid holidays each year for most staff), and our hours are much more enjoyable than many retailers. (Monday to Wednesday 10 AM to 7 PM, Thursday to Friday, 10 AM to 8 PM, Saturday 10 AM to 6 PM and Sunday noon to 5 PM are the hours we are open to customers.)
• We offer dedicated training specific to your role in our company.
• We are committed to career growth, whether that means doing your very best and growing in your same role over time or development and growth into a new role. We offer training toward advancement, specifically in the area of management and leadership for all levels. With stores in multiple markets, moving with the company is also possible.
• While it is not necessary to be promoted here to be considered very successful, the majority of our management positions in our stores are filled from within and we are very proud to offer ongoing coaching and training towards that end.
• We offer internal learning that covers both career and personal topics, from skills like excel to photography. This is self-paced learning and available to all employees.

Shane Co.