Remote Clinical Counselor

• Conduct individual and couples, and group counseling. Scope of practice is limited to counseling services for Other Conditions That May Be a Focus of Clinical Attention and Adjustment Disorders.
• Ensure referral for appropriate behavioral health follow-up of any psychological disorders or symptoms requiring longer-term and/or medical/psychiatric intervention.
• Conduct intake, screening, assessment, and referral of clients as appropriate. Work with the client to establish an individual treatment plan.
• Provide information about existing Navy programs such as NMC Counseling Services at the sites.
• Provide immediate intervention and risk assessment IAW best practices in the mental health community and educate and ensure adequate referral and follow-up of any case presenting suicidal or homicidal risk.
• Perform accurate assessment of the client’s presenting problem and plan effective short-term treatment for that problem.
• Provide initial and ongoing risk assessments using the Columbia Suicide Severity Risk Scale (C-SSRS). Provide ongoing safety planning using the Veterans Affairs Safety Plan.
• Report suspected child abuse and domestic abuse/violence to the local civilian authorities and the Family Advocacy Representative IAW Navy and state requirements.
• Provide a warm handoff to the Family Advocacy Representative or FAP Victim Advocate for clients wanting to make a restricted domestic abuse report.
• Provide a warm handoff to the Sexual Assault Response Coordinator or SAPR Victim Advocate for clients wanting to make a restricted sexual assault report.
• Intervene in crisis situations, using sound professional judgment, ethical practice, and common sense.
• Serve as duty counselor during rotating shifts with the standard workday to provide support for immediate clinical needs that present during appointment scheduling phone calls with the Scheduling team.
• Provide temporary surge support (telephonically and through Navy authorized virtual platforms) across additional Navy Regions on an as-needed basis when there is an increased number of cases within a region.
• Provide clinical surge support as needed in person (less than 10% annually).
• Participate in quarterly quality assurance procedures to ensure that all clinical services provided are safe and of good quality.
• Maintain counseling case documentation in the FFSMIS Clinical Counseling Record System for all non-medical counseling assessment and counseling services IAW all applicable policies, laws, and instructions.
• Ensure all non-medical counseling services are accounted for in the FFSMIS scheduling module.

• Minimum educational qualifications include one of the following; a master’s degree in counseling accredited by the Council for Accreditation of Counseling and Related Educational Programs; a master’s degree in social work accredited by the Council on Social Work Education, a master’s degree in marriage and family therapy accredited by the Commission on Accreditation of Marriage and Family Therapy Education, or a doctoral degree in clinical or counseling psychology and a one-year clinical internship accredited by the American Psychological Association.
• Licensing: Current, valid and unrestricted clinical license or certification from a state or U.S. territory authorizing independent clinical practice in the fields of professional counseling, clinical social work, marriage and family therapy or clinical/counseling psychology- LCSW (Licensed Clinical Social Worker), LMFT (Licensed Marriage and Family Therapist), LCP (Licensed Clinical Psychologist/ Licensed PhD in Psychology), LPC (Licensed Professional Counselor), LCPC (Licensed Certified Professional Counselor), LMHC (Licensed Mental Health Counselor)
• Must maintain current clinical credentials and privileges throughout FFSP assignment.
• A minimum of two years’ full-time, post-master’s supervised clinical experience.
• Must meet the standards of professional and ethical conduct prescribed by their particular discipline or licensing board.
• Must demonstrate current clinical competence through at least periodic, direct service clinical experience during the 2 years preceding hire.
• Experience providing counseling for groups, couples, and/or families.
• Experience conducting expanded assessments using relevant industry-approved tools.
• Experience working in a virtual environment.
• Ability to manage a large clinical caseload while meeting stringent documentation requirements
• Ability to work effectively with diverse racial, ethnic, and socioeconomic backgrounds
• Proficiency in oral and written communication skills
• Knowledge of Microsoft Office Suite software and skilled in the use of office software, including electronic health records and scheduling systems
• Must be physically located within a reasonable commuting distance of a military installation.
• Must be able to work core business hours of the assigned area of responsibility.
• Must be able to flex hours in times of surge or crisis.
• Must be able to obtain a US passport for travel.

• Live local to the area of responsibility.
• Knowledge of the difficulties of adjusting to general life stresses as well as those resulting from the requirements of military life, and experience providing short-term counseling for those issues.
• Knowledge of available military and community referral resources.
• Experience and competency in telehealth clinical service delivery.

• Ability to work both independently and as part of a team.
• Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
• Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
• Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
• Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
• Change Management - Develops workable implementation plans; Communicates changes effectively; Builds commitment and overcomes resistance; Prepares and supports those affected by change; Monitors transition and evaluates results.
• Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
• Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.

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