Experienced Tax Preparer
Jackson Hewitt
- Chattanooga, TN
- Permanent
- Full-time
- Day shift
- Night shift
- Weekends
- Weekdays
- Full-time or Part-time
- Looking to learn a new career and break into the tax industry?
- Someone who has gaps in their work history or is looking to boost their skills and resume?
- Someone who has been out of the workforce over the last year while at home with family?
- New to the workforce or with limited experience/education, but a willingness to learn?
- Retired and want to continue to make an impact?
- Someone without a college diploma? No problem!
- A Veteran or military personnel transitioning from the service?
- Part of a military family that moves often with deployments?
- A recent college graduate or current college student?
- A stay-at-home parent who needs a flexible work schedule?
- A gig worker or looking to add a second income?
- Bilingual? Bilingual candidates are highly encouraged to apply!
- Conduct face-to-face tax interviews with clients.
- Generate business growth, increase client retention, and offer additional products and services.
- Answer client calls via our national call center routing system.
- Answer tax related questions and provide future tax planning to clients in a timely fashion.
- Collection and processing of clients’ payments while ensuring timely deposits.
- Marketing and business generation efforts.
- Support office priorities through teamwork and collaboration.
- Mentor and support teammates, providing guidance and in some cases acting as a lead.
- This position has access to and regularly works with information of a sensitive, highly confidential nature which requires a working knowledge of the business.
- 2+ seasons of previous tax experience
- Experience completing individual, trust, &/or partnership tax returns
- Passion for providing extraordinary customer service
- Excellent communication and interpersonal skills
- Successful completion of the Jackson Hewitt Tax Knowledge Assessment
- Experience working in a fast-paced environment
- Strong attention to detail and accuracy
- Bachelor’s degree in accounting or related field preferred
- Field Instructor, Remote Support, or Call Center certification a plus
- Tax planning and audit support experience preferred
- Bachelor’s degree in accounting or related field a plus
- CPA or Enrolled Agent license is a bonus
- PTIN Certification: Yes