Direct Sales Manager
- Midlothian, TX
- Permanent
- Full-time
- Achieve monthly, quarterly, and annual sales/revenue goals as assigned.
- Negotiate contracts and close deals with B2B, Bulk, and Direct Sales customers, including Life Out Here event centers, venues, and businesses within assigned area.
- Develop and maintain strong sales relationships, leveraging insights from existing partnerships to identify new business opportunities.
- Collaborate with internal and external partners to develop processes and capabilities necessary to meet customers' needs, including inventory management and delivery.
- Ensure effective expense control, labor spend, and Profit/Loss management.
- Protect company assets and help stores reduce shrink by adhering to loss prevention standards.
- Define, create, and manage key performance indicators (KPIs), metrics, and financial reporting to track the success of B2B, Bulk, and Direct sales relationships and drive incremental growth.
- Serve as the internal subject matter expert on B2B, Bulk, and Direct Sales customers, providing insights and recommendations for enhancing inventory and delivery capabilities.
- Manage financial performance and outcomes for all Direct Sales Specialists within the assigned area.
- Hire, train, develop, and performance manage all Direct Sales Specialists within assigned area.
- Develop and maintain standard operating procedures (SOPs), processes, and systems to support customer needs.
- Establish and maintain solid business relationships with internal partners locally and at the Store Support Center to ensure support for sustaining customer relationships, ensuring Legendary Service is maintained, and financial outcomes are achieved.
- Stay informed on competitive and industry insights related to B2B sales models, as well as Life Out Here event centers, businesses and venues.
- Hold accountability to maintain Customer Loyalty within assigned area including but not limited to resolution of Customer issues and analyzing reporting to identify and overcome customer satisfaction opportunities.
- Advanced computer skills, including proficiency in Microsoft PowerPoint, Word, Excel, Outlook, and OneNote.
- Strong communication (verbal, listening, and written), leadership, and interpersonal skills.
- Ability to maintain strong business relationships and credibility with all levels within and outside the organization.
- Strong analysis and problem-solving skills.
- Strong leadership and negotiation skills.
- Proven ability to manage, train, and develop a team of outside sales specialists.
- Farming, ranching, pet/equine, or welding knowledge is strongly preferred.
- Profit/Loss, scheduling, shrink control, and payroll management, staffing, hiring, supervision and counseling experience preferred.
- Work varied hours, days, nights, and weekends as business dictates.
- Must have a valid driver's license.
- Hybrid / Flexible working conditions
- Travel required 50% - 75% to customer sites & districts, TSC Stores and DCs
- Promote a safe and productive work environment for Team Members and customers and adhere to Company safety training and guidelines
- Sitting
- Standing (not walking)
- Walking
- Kneeling/Stooping/Bending
- Driving a vehicle
- Reaching overhead
- Lifting up to 50 pounds
Our benefits extend beyond medical, dental, and vision coverage, including company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance, for eligible Team Members. While all Team Members have access to a broad range of rewards, eligibility and specific offerings may vary depending on the role, individual plan requirements and eligibility criteria.ALREADY A TEAM MEMBER?You must apply or refer a friend through our internal portalCONNECTIONOur Mission and Values are more than just words on the wall - they’re the one constant in an ever-changing environment and the bedrock on which we build our culture. They're the core of who we are and the foundation of every decision we make. It’s not just what we do that sets us apart, but how we do it.EMPOWERMENTWe believe in managing your time for business and personal success, which is why we empower our Team Members to lead balanced lives through our benefits total rewards offerings. fot full-time and eligible part-time TSC and Petsense Team Members. We care about what you care about!OPPORTUNITYA lot of care goes into providing legendary service at Tractor Supply Company, which is why our Team Members are our top priority. Want a career with a clear path for growth? Your Opportunity is Out Here at Tractor Supply and Petsense.