Job DetailsJob Location: 61-Superior Hyundai - Cincinnati, OHSalary Range: UndisclosedDescriptionJeff Wyler Superior Hyundai will be moving to an ALL-NEW Jeff Wyler Hyundai of Colerain location later this year!!!New Facility!! New Opportunity!!We are looking for a Service advisor!Our brand-new state-of-the-art dealership will be located at the heart of Colerain Avenue alongside other great Jeff Wyler stores!Are you ready to be a part of one of our most essential positions within our service department?Are you ready to set yourself up for success?Job Details:
Draw + Commission $80k-$100k/ earning potential per year based on experience.
Untapped Earning Potential
Opportunity For Growth
Benefits:
Health Insurance and Dental Insurance
401(k) Matching
Life Insurance
Employee discounts for vehicle purchases, vehicle service repairs, maintenance work, and more!
Referral program
Paid Training
Potential opportunity for future advancement across the company
What you will do:
Promptly greet customers in the service drive.
Perform walk-around of the customer vehicle to document existing damage, tire condition, and note any opportunities to provide services such as detail, dent removal, or address paint chips.
Listen to customer's complaints and description of symptoms, clarify description of problems, and check vehicle maintenance records.
Verify warranty and service contract coverage by examining records and papers, explaining provisions and exclusions.
Generate service order estimates and quotes for customers based upon a menu of recommended services.
Understand the technician's diagnosis and service recommendations.
Verify availability of required repair parts.
Explain cost, service process, and time requirements to customers thoroughly.
Establish completion expectations with the customer.
Monitor repair progress and Inform customer when vehicle is ready and customer concerns have been addressed.
Document information about services performed or recommendations.
Explain any cost adjustments to customers.
Maintain satisfactory customer service scores as prescribed by the manufacturer and dealer.
INDSJMUQualificationsAutomotive Service Advisor – Qualifications
Service Advisor experience preferred
Proven record of achieving exceptional Customer Satisfaction
Organized and friendly personality
Professional personal appearance
Team oriented and self-motivated
Clean driving record
A desire for a long-term career with a growing organization
