Assistant Food and Beverage Director

  • San Antonio, TX
  • Permanent
  • Full-time
  • 4 days ago
Description:RoleThe Assistant Director of Food and Beverage is responsible for overseeing and directing Banquets, Restaurants, In-Room Dining, Lounges, Stewarding, and any other Food or Beverage related areas operated by Hyatt.Duties include but are not limited to:
  • Responsible for short and long term planning and the management of the Food and Beverage operations in the front and back of the house
  • Develop and recommend the budget, marketing plans and objectives and manages within those approved plans
  • Implement and maintain F&B sales/marketing programs
  • Direct and oversee development of employees
  • Hire, train, empower, coach and counsel, performance and salary reviews
  • Direct the implementation of the payroll, reports, forecasts, inventory and budget for food and beverage operations
  • Coordinate food and beverage operations with other hotel departments to ensure efficient guest service
  • Resolve customer complaints as appropriate to maintain a high level of customer satisfaction and quality
  • Implement procedures to increase guest and associate satisfaction
  • Exercise quality control for both food and beverage
  • Maintaining Hyatt standards of service and ensure their implementation
  • Performing daily walk-through to ensure full compliance with Department of Health regulations and Hyatt Corporate standards
  • Maintain communications with Corporate Staff
  • Coach and counsel employees to reflect Hyatt service standards and procedures
About Our ResortNestled on 300 acres of historic ranch land, our resort offers a vibrant blend of relaxation and recreation. Featuring a 27-hole golf course, a five-acre water park, biking trails, and a luxurious spa, we provide diverse amenities for our valued guests. Join us in upholding our tradition of exceptional Texas hospitality!Why Join Us?At Hyatt, we prioritize creating a culture where colleagues feel like family. Since 1957, we've grown into one of the world's leading hospitality brands by valuing our people. We transform jobs into fulfilling careers, turning guest stays into unforgettable journeys, and fostering an environment where belonging and care thriveQualifications:4 years or more of progressive hotel Food and Beverage experience (typically with Hyatt)Service oriented style with professional presentations skillsProven leadership skillsHotel/Hospitality degree an assetMust possess the following strengths: high energy, entrepreneurial spirit, motivational leader, proven track record in high volume concept, effective communicator, effective in providing exceptional customer service and ability to improve the bottom lineClear and concise written and verbal communication skillsMust be proficient in Microsoft Word and ExcelMust have excellent organizational, interpersonal and administrative skillsExperience implementing new F&B conceptsBenefits & PerksEnjoy free meals in our colleague caféHealth, Dental and Vision BenefitsDiscounted & Complimentary Hotel Room NightsRetirement savings planExcellent training and professional developmentOpportunities to work around the world with Hyatt Hotels and ResortsTuition reimbursement, up to $1,000 a year!About the Hiring ProcessWe are excited that you have chosen to express interest in joining Hyatt Hotels and Resorts. We will be sure to take a look at your application and get back to you within a week of your submission. Thank you for your patience while we do so.All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.Proof of eligibility to work in the United States is required, as well as a completed background check.

Hyatt