Network Engineer
CSS Staffing
- Omaha, NE
- Permanent
- Full-time
- Bachelor's degree in information technology related field of study or equivalent experience.
- CCNP certification, or equivalent preferred.
- 5 plus years of customer focused experience, resolving technical problems, with experience in using ticketing systems.
- 3 plus years of network systems experience preferred.
- 2 plus years of network administration and/or network design/troubleshooting experience preferred.
- In depth understanding of network infrastructure and related hardware.
- Subject matter expert in multiple areas related to networking with a detailed understanding of how they interact. This includes but is not limited to:
- Network routing & switching (Layer 2 & Layer 3)
- Modern protocols, (i.e. TCP/IP, OSPF, BGP, EIGRP)
- Cisco switching
- Cisco ACI
- Wireless networks
- VPN
- Load balancing
- Able to develop innovative solutions to unique problems.
- Ability to effectively communicate technical terms into user terminology to all levels within the company.
- Participate in scheduled on-call rotation.
- Must be available to travel for remote installs (up to 25%; can volunteer for additional travel)
- Excellent verbal and written communication skills
- A self-starter able to work independently, but comfortable working in a team environment.
- Test circuits and components of malfunctioning telecommunications equipment to isolate malfunctions using test meters, circuit diagrams, polarity probes and other hand tools.
- Repair or replace faulty equipment such as defective and damaged telephones, wires, switching system components and associated equipment.
- Adjust or modify equipment to enhance equipment performance or to respond to customer requests.
- Request support from technical service centers when on-site procedures fail to solve installation or maintenance problems.
- Assemble and install communication equipment such as data and telephone communication lines, wiring, switching equipment, wiring frames, power apparatus, computer systems and networks.
- Route and connect cables and lines to switches, switchboard equipment, and distributing frames, using wire-wrap guns or soldering irons to connect wires to terminals.
- Examine telephone transmission facilities to determine requirements for new or additional telephone services.
- Measure distances from landmarks to identify exact installation sites for equipment.
- IP Telephony
- Configure and install new network switches, routers and related hardware.
- Provide Tier 3 support and troubleshoot to resolve network related issues.
- Monitor performance and ensure system availability and reliability.
- Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure.
- Define, document, and enforce system standards.
- Works on multiple highly complex major projects requiring innovative, original solutions.
- Travel to remote site locations for installation and configuration of network systems.
- Perform other related duties as assigned by supervisory personnel.
- Direct hire - U.S. Citizens and those authorized to work in the U.S. are encouraged to apply.