Rehab Prod Support Associate - Western TN & Northern MS
Pride Mobility
- Memphis, TN
- $50,000 per year
- Permanent
- Full-time
- Focus on the continued training, development, and support for Rehab products (large portion to include Q Logic electronics) for customers, therapists, and VA facilities
- Communicate consistently with Rehab Product Specialists, Regional Managers, and the Quantum Team in order to fulfill needs of Rehab providers in the assigned Field Sales territory
- Travel throughout the assigned territory, to provide training and presentations on Quantum Products with a large focus on Q Logic electronics
- Assist with the Seminar Tour and presentations, when applicable in the territory
- Communicate Quality Assurance issues and concerns
- Report field data regarding growth opportunities within your assigned territory to Rehab Product Specialists and Regional Manager
- Maintain inventory on demo chairs, electronics, and accessories needed in the field
- Maintain cost effective time and territory management
- Submit monthly expenses and weekly itineraries for travel
- Assist providers and their technical staff in troubleshooting and repairs of units in the field
- Participate in VA clinics and VA related activities
- Ensure all safety and security rules are strictly observed and any accidents, incidents or injuries are promptly reported to management
- Attend the Annual C-TPAT Security Training
- Focus on continuous improvement, and consistently demonstrate good business judgment
- Work effectively with all Pride departments to exceed internal and external expectations
- Pride retains the discretion to modify duties and/or assign other duties as necessary
- Must be a team player, friendly, professional, detail-oriented, and honest
- Multi-task, problem-solve, and prioritize in a fast-paced working environment
- Work with multiple departments as a cross-functional team
- Assemble and troubleshoot mechanical and electrical devices
- Travel for the company and transport demo equipment as business needs dictate
- Lift/Push/Pull up to 50 lbs
- Relentless drive to achieve advancement and continuous improvement
- Basic working knowledge of Microsoft Office Word, Excel and PowerPoint
- Excellent web navigation skills
- Excellent verbal and written communication skills
- Excellent planning, customer service, public speaking and presentation skills
- Basic working knowledge of Pride operating systems preferred
- Basic knowledge of clinical diagnoses and equipment considerations preferred
- Strong mechanical and/or electrical assembly and troubleshooting skills preferred
- At least 1 year of experience with Electro-Mechanical Applications in a Health Care Industry, Sales, Manufacturing, and/or Production environment OR, in lieu of experience, an Associate Degree in a field related to Health Care OR, in lieu of a related Associate Degree, a Bachelor’s Degree
- At least 2 years of experience within the Mobility Industry preferred
- Current or previous successful employment experience with Pride Mobility Products Corporation preferred
- High School Diploma or GED
- Associate Degree in a Health Care related field preferred
- Assistive Technology Professional (ATP) Certification preferred
- Must be legally authorized to work in the United States without sponsorship now, or in the future
- This job description is not intended to be all-inclusive
- This is a safety sensitive position
- In exceptional circumstances, some of the physical requirements of this position may be modified or eliminated as a reasonable accommodation for a person with a disability as defined by the Americans with Disabilities Act