Manager, Cash Analytics

• Integrity - Do what's right for everyone: clients, shareholders, partners & colleagues, TEAM is more important than self, and create an atmosphere of mutual respect
• Excellence - Deliver exceptional client results, Reward and recognize performance, and Relentless pursuit of improvement
• Accountability - Act like an owner, take pride in our work, Measure results (your own and our clients), Be passionate
• Grace - Respect and appreciate differences, Care for one another, Humility, Make work personal

• Implement industry-leading processes and controls to prevent non-compliance issues, ensure consistent customer experience, and drive operational efficiencies.
• Collaborate with Operational Risk to identify and mitigate risks and establish quality assurance processes.
• Ensure proper internal controls are in place to prevent fraud and misallocation of funds.
• Manage system enhancement planning and testing.
• Lead cross-functional collaboration with department heads and executive leadership to proactively identify, escalate, and resolve systemic issues.
• Oversee resolution of high-impact, complex operational challenges by guiding root cause analysis and setting resolution strategies.
• Establish governance and oversight for payment reconciliation processes, including the development of controls and escalation protocols.
• Maintain compliance with audit risk assessments and Sarbanes-Oxley (SOX) requirements.
• Provide leadership and coaching to the Cashiering team, ensuring performance standards and professional development.
• Direct strategic initiatives and high-priority projects, providing executive-level oversight, resource allocation, and stakeholder engagement.
• Support strategic planning and execution to meet organizational goals.
• Foster a culture of accountability, recognition, and continuous improvement.
• Complete all required training in a timely manner.
• Maintain knowledge of and adherence to Selene's internal compliance policies and procedures.
• Perform other ad hoc tasks and projects as assigned.
• Travel up to 20%, based on business needs.

• Directly leads the Research and Analytics function within the Cashiering department.
• Provides coaching, development, and performance management for direct reports.
• Oversees cross-functional project teams and strategic initiatives.

• Bachelor's degree in Business Administration, Finance, Economics, Statistics, or related field required; Master's degree or CFA/MBA preferred.
• At least 8-10 years of progressively responsible assignments within mortgage servicing.
• Minimum 5-7 years in mortgage loan servicing, with progressive leadership roles.

• Strong understanding of FHA, GSE, VA, USDA, and CFPB mortgage servicing regulations.
• Demonstrated expertise in Cash Management, Investor Reporting/Accounting, and Commercial Loan Management (e.g., Business Purpose Loans).
• Experience with MSP/Black Knight Financial Services (BKFS/ICE) preferred
• Excellent problem-solving, analytical, and organizational skills.
• Proven ability to influence, lead, and develop high-performing teams.
• Strong verbal and written communication skills, with the ability to tailor messages to various audiences.
• High degree of integrity and compliance mindset.
• Proficiency in Microsoft Office Suite (Excel, Word, etc.).
• Ability to thrive in a fast-paced, high-pressure environment.
• Commitment to Selene Finance's core values and a team-first mindset.

• Proficient in Microsoft Office (Word, Excel, Outlook).
• Experience with MSP or similar mortgage servicing platforms is strongly preferred.

• Paid Time Off (PTO)
• Medical, Dental &Vision
• Employee Assistance Program
• Flexible Spending Account
• Health Savings Account
• Paid Holidays
• Company paid Life Insurance
• Matching 401(k) Plan

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