Automotive Service Advisor

Avenica

  • Minnetonka, MN
  • $36,000 per year
  • Permanent
  • Full-time
  • 20 hours ago
Job Description:Walser Automotive Group & Avenica partner together in creating a unique and personalized experience for candidates interested in open positions across the organization.*Watch to learn more from the team directly about what you can expect next.*This is an opportunity to join Walser Kia in Minnetonka, a brand-new dealership where you can join the team from day one. Walser's state-of-the-art Kia facility was built with people, efficiency, and innovation in mind, creating a modern space where careers and customer experiences thrive. If you’re ready to grow in an environment designed for the future, Walser Kia in Minnetonka is the place to start.Compensation: $36,000 base + incentivesResponsibilities:Service Advisors work with the service team to provide customer satisfaction with customer concerns and repairs.
  • Act as the face of service by greeting customers as they enter the service drive.
  • Perform vehicle walk-arounds, record mileage and VIN numbers, transport vehicles to technician bays, and write-up repair orders
  • Understand basic automotive repairs, know how long each service will take and how much the repair will cost
  • Serve as the liaison between technicians and customers, while relaying all information to set clear expectations of the visit to the guests
  • Work as a team with your service admin and technicians to generate working hours and provide an excellent experience for your guests
  • Prospect and sell dealership services, coordinate current work in progress, support pre-delivery activities and prepare for after-service delivery
  • Execute proper follow up techniques with customers to build repeat business and ensure guest satisfaction.
Qualifications:
  • High School Diploma, GED, or equivalent work experience
  • Exceptional customer service skills
  • Strong written and verbal communication skills
  • Proven experience working in a team environment
  • High level of detail orientation and accuracy
  • Prior automotive experience a plus
  • Must have a valid driver’s license and acceptable driving record
Comprehensive Benefits Include:
  • Medical, Dental, Vision coverage & HSA/FSA
  • Paid Parental Leave (Maternity, Paternity, Adoption)
  • Adoption Assistance Program
  • Life Insurance and 401K with Employer Match
  • Pet insurance and Employee discounts
  • Access to Employee Resource Groups, such as: Women of Walser, Drive with Pride, Asian Hmong Alliance, and Veterans at Walser.
  • The opportunity to volunteer through the Walser Foundation -
Upon completing the application, you will be prompted to complete our HAALO inventory. HAALO is simply a way for us to understand your preferences, behaviors, and work styles. **HAALO is required to complete your application**.By submitting an application to Avenica, you are agreeing to be contacted via SMS text messages and email.

Avenica