Mgr, Commercial Operations Bugatti

• Support the COO and global leadership, develop market-specific strategies to drive Bugatti’s brand equity, brand desirability, and future product demand
• Develop and execute such strategies into specific marketing, communications, social media, and partnership strategies and formalize these within actionable annual and monthly plans given specific budget parameters
• Translate and align brand-level activities with retail marketing & communications approach that integrates and amplifies Bugatti’s brand activities across the NAR partner network
• In alignment with Bugatti SAS, develop a consistent regional brand & marketing KPI tracking approach measuring brand engagement and other relevant KPI’s

• Set and execute annual plans into specific business strategies and programs that will drive both operational effectiveness and efficiencies on a brand and retail level
• Such operational programs will include but not be limited to the following: (1) Retail Network Development, (2) Operating Standards & Policy Development, (3) CRM System and Technology Application Programs, (4) Training Initiatives, (5) Financial Service Program Development, (6) Financial Statement/ Composite Development etc

• Drive all commercial strategies and programs on a retail level on a daily basis across the NAR Dealer network with accountability for both brand and retail metrics including: Brand engagement, Dealer engagement, new vehicle order intake, configuration, and delivery targets

• Support development of annual marketing & communications strategies in the Americas
• Support the development of annual network and business development programs
• Support the development of all commercial objectives and KPI’s
• Develop and formalize tracking mechanism

• Manage ongoing tracking and reporting of commercial activities (priorities)

• Develop and set retail development plans for all annually/monthly relevant objectives/KPI’s
• Lead management of individual retail development plans
• Drive target achievements Dealer-by-Dealer across the NAR network

• 10+ years of experience in the luxury automotive industry
• Multiple work environments preferred (OEM, field, retail)

• Bachelor’s Degree (BA)
• Degree Preference: Business, Marketing

• Master’s Degree

• General experience/knowledge of managing luxury brands in the automotive industry
• Analytical-, quantitative-, problem solving-, critical thinking-, and strategic planning skills
• Communication skills and great capability to interact directly with high net worth individuals
• Computer savvy and ability to create tools for the company and team to manage projects
• Creating formal presentations
• Integration – joining people, processes or systems
• Strong organizational skills and attention to detail
• Strong ability to communicate with corporate- and Dealer-partners
• Influencing and negotiation skill
• Resource management
• Flexibility and open-minded

• Marketing & Communications planning skills on brand and retail level
• Commercial business planning skills (market demand quantification etc.)
• Ability to drive implementation of programs on a retail level including: (1) .Network Dvpt, (2) Policies, (3) Technology, (4) Training, (5) Financial etc.
• Ability to closely collaborate with retail partners to drive business results
• Strong program planning and presentation skills
• Ability to operate in a very small, fast-paced organization and perform a variety of tasks to meet the needs of the business
• Superior customer relations skills
• Superb time management skills
• Communication skills – interpersonal, presentation and written
• Integration – joining people, processes or systems
• Ability to work with a limited budget and creatively maximizes our resources to produce successful events
• Ability to work productively in a very international business environment, working closely with Bugatti Headquarters in France and Germany
• Proficient computer skills (Microsoft Word, Excel, PowerPoint, Outlook, Internet browsers)

• 5+ years of experience in luxury automotive industry
• Fluency in German or French
• Demonstrated success in developing strong working relationships across many layers of an organization and across cultural boundaries
• Clear understanding of strategic commercial and retail automotive business
• History of establishing relationships with retailers, key internal and external customers
• Demonstrated ability to manage senior management commercial and/or performance negotiations
• Demonstrated ability to make decisions, reason, and problem-solve independently
• Demonstrated ability to be proactive and take initiative
• Focuses on Customer Service, demonstrates team orientation, builds and sustains relationships
• Excellent oral and written communication skills
• Creative, well organized and able to plan, prioritize and multi-task
• Demonstrated success in developing strong working relationships across many layers of an organization and across cultural boundaries

• High performing ability in working remotely and in hybrid-remote environments
• Ability to travel and work weekends and nights
• 50%+ domestic travel
• 10% international travel (passport required)

Audi