SCC Campus Bookstore Supervisor (Part-time)
Barnes & Noble Education
- Dobson, NC
- Permanent
- Part-time
- Spend the majority of your time on the selling floor delivering, coaching, and modeling exceptional customer service.
- Maintain a working knowledge of all departments in the store to provide daily support, direction, and guidance to customers and team members.
- Help resolve customer issues and complaints and escalating problems to the management team when necessary.
- Assist in the daily operation of the store in partnership with the management team and act as the Manager-on-Duty in the absence of the manager or at satellite locations.
- Assist with assigning work and providing focused direction to team members to manage and accomplish multiple projects to ensure the proper execution of the workload.
- Assist with processing sales transactions involving cash, credit, or financial aid payments as needed.
- Part-time positions require availability to work on a weekly basis year round. Schedules may be set or vary to meet the needs of the store.
- Frequent movement within the store to access various departments, areas, and/or products.
- Ability to remain in a stationary position for extended periods.
- Frequent lifting.
- Occasional reaching, stooping, kneeling, crouching, and climbing ladders.
- 2+ years’ experience in a retail setting preferred.
- Candidates must be a minimum of 18 years of age to be considered for employment.
- High school diploma/GED preferred.
- Outstanding customer service skills to match customers to products that meet their needs.
- Basic reading, writing and accounting skills required.
- Excellent customer service and communication skills needed.
- Strong interpersonal, communication, and problem solving skills.
- Ability to work a flexible schedule including evenings, weekends, and holidays.