
CRM Account Manager - East Bay/Oakland, CA
- Oakland, CA
- Permanent
- Full-time
- Sell Boston Scientific products by scheduling and conducting sales calls with current and prospective customers to achieve revenue and unit growth targets on a monthly, quarterly, and annual basis
- Execute territory-specific sales strategies that address the needs of hospital staff, physicians, and decision-makers
- Assess customer needs, clinical goals, and procedural workflows by engaging with physicians and care teams to identify the most appropriate Boston Scientific solutions
- Address product or service concerns by developing effective solutions, independently or in collaboration with cross-functional teams such as clinical research, pricing, or marketing
- Cultivate long-term relationships with hospital stakeholders through meetings, conversations, and conference participation to expand network and uncover new opportunities
- Educate customers on clinical benefits and proper use of products via engaging presentations, demonstrations, and educational tools to support purchasing decisions
- Contribute to resource planning by recommending clinical support needs for implants, programming, troubleshooting, and follow-up care
- Attend and support device implants in hospital labs and operating rooms, and provide ongoing follow-up to ensure patient and customer success with implanted products
- Bachelor’s degree or equivalent clinical/sales experience
- Minimum of 3 years’ experience in a clinical or sales role in medical device or pharmaceutical field sales
- Strong technical aptitude and ability to communicate complex technical concepts effectively
- Willingness to participate in a rotational 24/7/365 on-call schedule with the sales team
- Flexibility to work variable hours and complete an extensive training program
- Master’s degree or MBA
- Experience in Structural Heart, Interventional Cardiology, Electrophysiology, or related healthcare specialties
- Background in cardiovascular procedures and familiarity with device implantation