DescriptionCompany: Oak Street HealthTitle: Medical Assistant/PhlebotomistLocation: VariousOak Street Health is a rapidly growing, innovative company of community-based healthcare centers delivering higher quality health and wellness care that improves outcomes, manages medical costs and provides an unmatched experience for adults on Medicare in medically underserved communities. By providing holistic, comprehensive and integrated care right in our patients' communities, we can help keep them healthy and reinvest cost savings in further care for those same communities and others. Since 2013, Oak Street Health has brought its singular approach to tens of thousands of people across the nation. With an ambitious growth trajectory, Oak Street Health is attracting and cultivating team members who embody Oak Street values and are passionate about our mission to rebuild healthcare as it should be.For more information, visit www.oakstreethealth.com.Role Description:Oak Street Health takes a team-based approach to providing outstanding patient care. Care teams are responsible for delivering excellent, high-touch, primary care, and coordinating the care of our patients throughout the healthcare delivery system.Medical Assistant/Phlebotomists are an important part of our Care Teams. High levels of flexibility, attention to detail, and problem solving are required to be successful. You will be expected to build relationships with Oak Street Health members. Medical Assistants will work closely and collaboratively with their teammates to greet and room Oak Street Health patients. They will be expected to assist in assessing a patient's health conditions, including performing routine diagnostic testing during appointments.Core Responsibilities:Ensures efficient patient flow by rooming patients in a timely manner and assisting the provider with staying timely on their scheduleDelivers an exceptional patient experience, and helps patients prepare for their provider visitObtains vital signs, chief complaint and reviews medicationsDelivers patient screenings per protocolsOrders supplies and stocks exam roomsConducts routine quality control checks, including infection control measures, equipment QAs, and checks for expired medication and suppliesEnsures exam rooms are clean, safe, and ready for patient visitsUnder direction of an RN, provider and/or protocol, provides telephonic support to patientsAssists providers, RNs or social workers with home based support for high risk members, as necessaryUnder direction of an RN or Provider, offers MA appropriate 'visits', such as administering vaccinations and performing procedures, including but not limited to: ABI, spirometry, EKGs, etc.Performs waived laboratory testingSchedules diagnostic testingApplies or assists with application of durable medical equipmentSupports care team with obtaining medical records, and ensuring records are scanned into the EMR per protocolsParticipates in care team meetings to discuss patient care and clinic operationsOther duties, as assignedWhat are we looking for?CPR Certification requiredMedical Assistant certification or registration3-5 years in a Medical Assistant role preferredEMR experience required2 or more years of experience working with geriatric patientsPhlebotomy Technician Certification preferredStrong communication skills and customer service orientationDemonstrates problem-solving skills, accountability, and a flexible, positive attitudeFluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (where necessary)US work authorizationSomeone who embodies being 'Oaky'What does being 'Oaky' look like?Radiating positive energyAssuming good intentionsCreating an unmatched patient experienceDriving clinical excellenceTaking ownership and delivering resultsBeing scrappyWhy Oak Street?Oak Street Health offers our coworkers the opportunity to be at the forefront of a revolution in healthcare, as well as:Collaborative and energetic cultureFast-paced and innovative environmentCompetitive benefits including paid vacation and sick time, generous 401K match with immediate vesting, and health benefitsOak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply to oakstreethealth.com/careers.
