USAF Resident Engineer-Raleigh, NC - Secret Clearance

Juniper Networks

  • Charlotte, NC
  • Permanent
  • Full-time
  • 2 months ago

Product Knowledge: MX, EX

Clearance Requirement: Secret

Location: Raleigh, NC

Reporting to the Manager of Advanced Services, Americas, this is a highly technical role, providing post-sales on-site support of Juniper Networks Products. The Resident Engineer will be required to develop and maintain an expertise on the products and solutions deployed within the Customer’s network.

  • Full-time with both on-site and remote Network Operations Center engineering and sustainment support. On-site customer location in the Raleigh NC area.
  • Operations and maintenance of a large service provider network.
  • Support technology briefings and training sessions.
  • Juniper products to be supported: MX, EX initially with potential growth and addition of SDN solutions in the future.
  • Experience with Juniper solutions required, MX & EX, WAN experience and Juniper certifications a plus.
Desired Qualifications:
  • Experience working on, building, and troubleshooting large-scale enterprise and service provider networks
  • Experience supporting and troubleshooting global backbone networks
  • Understanding of overlay and underlay networking concepts
  • Experience with routing and switching technologies commonly implemented in service provider networks including OSPF, IS-IS, BGP, RSVP, LDP, L2VPN, L3VPN, MPLS Traffic Engineering, Routing Policies, and various tunneling technologies (GRE, VXLAN, etc.).
  • Automation and DevOps experience
  • Access methods: XML and REST APIs, NETCONF, REST, gRPC
  • Python Tools: RPCs, REST, PyEZ, ncclient
  • Ansible: Playbooks and Jinja2 templates
  • Automation Scripts: Commit, OP, and Event scripts, Python and SLAX
  • Juniper and/or other vendor certifications
Ideal strengths:
  • Motivation, a self-starter that can take direction but also identify and engage in areas to improve network design and operation
  • Strong interpersonal, communication, and presentation skills
  • Ability to prioritize work activity to achieve customer and account team goals
  • Ability to effectively work under pressure with customer engineers and JTAC to resolve hardware and software issues and implement solutions
  • Ability to effectively troubleshoot equipment and network problems & to open/track JTAC cases through to problem resolution
  • Ability to effectively communicate case status updates and deliver root cause analysis
  • The ability to see a need and insert/suggest Juniper technology or reach to the Juniper account team and suggest solutions/enhancements for the network
About Juniper Networks:

Juniper Networks, Inc. is the leader in high-performance networking. We offer ample growth, training, and leadership opportunities for candidates with a passion for Networking and the Internet. We are constantly seeking talented technical professionals with all levels of networking and network security skills who are interested in a career working with customers both nationally and internationally. Our employees are in a unique position to expand their interests, realize their full potential, and build a reputation with a recognized industry leader.

Juniper Networks