
Invoicing Administrator I
- Waukesha, WI
- Permanent
- Full-time
- Greet incoming facility visitors and provide coordination and standard documentation for their visit.
- Answer and route incoming phone calls with efficiency and professionalism.
- Provide general facility information to visitors and callers.
- Receive incoming mail for facility and distribute to appropriate individuals.
- Oversee office supply inventory and prepare order for purchasing team. Manage ordering process to support demand.
- Perform additional tasks and responsibilities as required.
- Prepare invoicing for orders, review for accuracy, unit cost, terms, freight charges, etc., and post to general ledger.
- Email customer invoices using LOGICITY software, customer portals and standard mail.
- Process credit card payments through FIRST DATA software accurately and efficiently.
- Manage outstanding invoices and interact with customers regarding collections following the A/R collections process for accounts less than $5,000.
- Provide timely and accurate payment and account standing information to CSRs.
- Collect and initiate credit reference checks on prospect customers. Upon approval, set-up new customers in Customer Relationship Management system (CRM).
- Researches billing issues, creates and processes Return Material Authorization (RMA).
- Process and code parcel invoices and forward to Logistics Supervisor.
- Scan Customer Service Acknowledgement, work order travelers, drawings, pack slips, certificate of conformance, bills of lading, and invoices; and uploads to G drive.
- Scans accounts payable documentation, vendor pack slips, receiving and inspection tags, certificate of conformance, and bills of lading.
- Reviews and scans stock work orders to appropriate folders.
- Collect missing documents from appropriate team members.
- Perform other related duties or projects as required and assigned.
- Prior order entry or data input experience is required.
- Accurate and efficient typing skills are required.
- Previous customer communication experience is required.
- Prior cash balancing experience is required.
- Prior experience in collections preferred.
- A high school degree with at least 2 years administrative experience, and/or an equivalent combination of education and experience is required.
- A safe and healthy work environment
- Competitive wages
- Comprehensive, cost-effective employee benefits: Health, Dental, Vision, Life, and Disability
- 401(k) retirement savings program with a 50% employer match up to 6% of contributions
- Regular employee feedback through our IDP (Individual Development Plan)