Assistant General Manager

• Assist the General Manager in leading and managing activities related to customer experience, inventory operations, and team member development.
• Support a culture of engagement and performance through coaching, feedback, and recognition.
• Manage and oversee the execution of all dispensary operations to ensure the dispensary is compliant with security, inventory, and local and state regulations.
• Collaborate with General Manager to hire and staff the dispensary and recruit a diverse set of skills among candidates.
• Motivate team members to effectively execute programs, initiatives, and regionalized in-store promotions.
• Oversee and manage quality product inventory, financial records, and Metrc compliance.
• Maintain appropriate cash management, handling protocols and daily reconciliation.
• Manage effective order & expense management processes aligned with store budgets.
• Ensure facility compliance with all cannabis state-specific regulations and laws, as well as execute and enforce compliance efforts and requirements.
• Execute hourly scheduling to align with business needs, target hours, and team member availability.
• Hold team members accountable for accurate timekeeping, schedule compliance, and reliability.

• Train and motivate Team Members to consistently deliver memorable, positive in-store customer experiences.
• Actively supervise team members, provide recognition, and redirect behaviors to fuel the customer journey.
• Execute seamless customer experience and lead teams to deliver consistency.
• Coach Team Members to deliver goals, drive customer retention and repeat traffic.
• Serve as a liaison to the local community and support community outreach events and initiatives.

• Bachelor’s degree or comparable business experience
• At least three years of managing teams in a retail setting, specifically with POS business operations
• Cannabis and Metrc experience preferred
• Inventory control experience preferred
• Meet the scheduling and availability requirements (i.e., ability to work a schedule inclusive of varying shifts such as mornings, days, nights, and weekends) to meet business needs
• Must have reliable, responsible and dependable attendance.
• Must be 21 years or older.
• Must pass any and all required background checks.
• Must possess valid driver’s license or state ID.
• Must understand and comply with the rules, regulations, policies, and procedures of Bloom Wellness
• Must have a solid understanding of the Cannabis laws, rules and regulations and passion to further their understanding and knowledge of the industry and the laws.

• Must be proactive, with a strong work ethic, attention to detail, and strong communication and leadership skills.
• Meet timelines consistently and be able to effectively work under pressure.
• Continuously open to constructive, developmental feedback, ability to maintain composure even in difficult situations.
• High level of interpersonal skills in a fast-paced, deadline-oriented environment, often working cross-functionally.
• Ability to use standard office equipment and computer software including word processing, database management, spreadsheet applications, and email
• Highly motivated, self-directed, innovative and able to work independently or among teams with keen judgment, common sense and resourcefulness.
• Adapts and thrives in a demanding, fast-paced environment
• Possesses a high level of critical thinking
• Operates with a high level of professionalism and integrity, including dealing with confidential information and complying with HIPAA requirements.
• Ability to resolve conflict, handle employee and customer complaints, and settle disputes

• Must have the ability to perform the following tasks for prolonged periods of time (i.e., up to the duration of a workday):
• Move about the dispensary in order to fulfill work assignments and assist employees and patients and/or customers in various locations of the dispensary
• Remain in a stationary position, if required, up to and including in an office setting, to meet the needs of the business and complete managerial tasks timely
• Converse and communicate with individuals and groups of people directly
• Operate point of sale system, computer, and other office productivity machinery in order to use online programming and software including word processing, database management, spreadsheet applications and email
• Prepare patient and/customer orders by moving and placing products
• Inspect and receive detailed information, such as patients' and/or customers' dates of birth, in-store or online orders, or inquiries
• Move inventory and materials weighing up to 30 pounds independently
• Position self to move inventory and materials in storage areas
• Patient and/or customer-facing environment
• Ability to work outdoors in varying and sometimes adverse weather conditions
• Exposure to cannabis and/or allergens that might be present in an environment where cannabis is present and prevalent

Bloom Wellness