
Inside Sales/Customer Service Manager - Gears-Bloomingdale IL
- Bloomingdale, IL
- $100,000-130,000 per year
- Permanent
- Full-time
- Develop and execute a plan for the inside sales and customer service team.
- Lead and scale a team of 4 people.
- Work closely with the team to deliver best-in-class estimates, quotes, customer service, and deliver.
- Build strong relationships with customers. key decision-makers, and your team.
- Collaborate with internal teams, including product development, engineering, operations and marketing, to ensure customer needs are met and exceeded.
- Monitor and analyze market trends, competitive activity, and customer feedback to adjust sales strategies and tactics as needed.
- Work closely with customer to achieve their business goals.
- Bachelor's degree in engineering or other technical field.
- 3-5+ years in highly engineered gears.
- 2-4+ years in a sales/customer service leadership capacity.
- Prior experience managing quotes, orders, customer inquiries, estimates, pricing, and more.
- Prior leadership experience is a must have - individual contributors will not be considered.
- Proven track record of achieving business goals and driving outcomes.
- Excellent communication, negotiation, and interpersonal skills.
- Strong analytical and problem-solving skills.
- Must be willing to come on-site in the Bloomingdale, Illinois Area.
- On-site in the Bloomingdale, Illinois area.
- Competitive compensation - $100-130k base + commission
- Entrepreneurial opportunity to lead a growing team.