Administrative Support Associate II, Plastic Surgery
Wake Forest Baptist Health
- Winston-Salem, NC
- Permanent
- Full-time
- Responsible for screening and referring callers, taking messages, and routing calls according to procedures. Uses organizational familiarity and discretion to address concerns and escalates to direct supervisor as needed. Provides detailed responses to information requests about programs and activities.
- Prepare routine to moderately complex correspondence, agendas, proposals, course materials, schedules, articles, meeting minutes, reports and other materials. Reviews materials for accuracy and correct format.
- Provides requested information for special reports/projects by researching files and records, retrieving stores data, compiling data, organizing and presenting information in a usable format, such as graphs, tables and charts.
- Assists with business-related financial duties such as tracking accounts, producing financial reports, and providing budget preparation support.
- Prepares, processes and maintains office operational records, such as payroll, purchasing and requisitions.
- Organizes work activities to ensure completion on time.
- Resolves problems to improve customer service.
- Creates and maintains accurate files.
- Facilitates departmental communication.
- Maintains inventory and supplies for department/program/clinic.
- Performs other related duties as assigned.
- Excellent oral and written communication skills
- Proficient use of Microsoft Office
- Strong organizational skills with attention to detail
- Ability to work well with numbers and statistics
- Strong customer service skills
- Ability to maintain confidentiality