Sales and Customer Service Representative
3M Expansions
- Sarasota, FL
- Permanent
- Full-time
- Meet with new and existing customers to guide them through the sales process & ensure superior customer satisfaction
- Execute residential sales campaigns on behalf of our telecommunications client in an effort to drive sales and create exciting customer experiences that drive satisfaction and long-term retention
- Recommend telecommunications products and services to customers based on their needs, and focus on quality and transparency in pricing
- Build and nurture long-lasting client relationships to ensure their ongoing happiness and brand loyalty
- Stay informed about our client's initiatives and services to effectively communicate with customers, promote the brand effectively, and boost sales
- Accurately record and manage customer account details to ensure smooth service activations and installations
- Work together with top-performing Sales and Customer Service Representatives to deliver seamless service and quickly address customer concerns or inquiries
- Help achieve sales goals, identify new opportunities, and implement targeted outreach strategies to drive the business forward
- High School Diploma
- Previous customer service, account management, or relevant sales experience is a plus!
- Excellent communication, interpersonal, and problem-solving skills
- Ability to build rapport quickly and manage relationships effectively
- Self-motivated, goal-oriented, and passionate about driving sales results
- Ability to thrive in dynamic environments and quickly integrate new information about evolving technologies and services