
Patient Navigator
- Crown Point, IN
- Permanent
- Full-time
With 12 ministries and access points across Indiana and Illinois, Franciscan Health is one of the largest Catholic health care systems in the Midwest. Franciscan Health takes pride in hiring coworkers that provide compassionate, comprehensive care for our patients and the communities we serve.WHAT YOU CAN EXPECTMonday through Friday, day shift. No weekends or holidaysImplements a team approach for the delivery of healthcare services to patients, effectively utilizing all available staff resources, to ensure a spirit of cooperation and stewardship.Communicates proposed discharge plan to patient caregivers and families and utilized post-acute care agencies.Identifies patients at high risk for readmission utilizing a risk stratification toll in EPIC, BPCI diagnosis, comorbidities, social determinants of health and ED utilization.Identifies readmitted patients through EPIC report.Meets with patients and families to complete readmission interview and identify a potential cause for the readmission, to assist in promoting healthy living with efforts to have the patient remain in the least restrictive environment while reducing the risk for multiple hospital admission.Promotes health coaching post discharge to patients promoting self-management and problem solving of identified needs.Completes root cause analysis on patients requiring readmission through patient interview and chart extraction, then identifies trends and patterns along with feedback for improvement.Assists the Emergency Department care management team with potential readmit patients.QUALIFICATIONSRequired Bachelor's Degree Social Work5 years Social Services PreferredTRAVEL IS REQUIRED: Never or RarelyEQUAL OPPORTUNITY EMPLOYERIt is the policy of Franciscan Alliance to provide equal employment to its employees and qualified applicants for employment as otherwise required by an applicable local, state or Federal law.Franciscan Alliance reserves a Right of Conscience objection in the event local, state or Federal ordinances that violate its values and the free exercise of its religious rights.Franciscan Alliance is committed to equal employment opportunity.Franciscan provides eligible employees with comprehensive benefit offerings. Find an overview on the benefit section of our career site, .