Residential Plumbing Service Technician
Zimmerman Plumbing & Heating, Inc.
- Mechanicsburg, PA
- $18.00-24.00 per hour
- Permanent
- Full-time
- 401(k) matching
- Company car
- Competitive salary
- Dental insurance
- Free uniforms
- Health insurance
- Paid time off
- Training & development
- Vision insurance
- Perform repairs, installation, routine service and maintenance on residential and commercial plumbing equipment to the standards set forth by ZPH through initial and on-going training
- Assess client concerns regarding plumbing and provide the necessary recommendations to address said concerns
- Make necessary on-site repairs or schedule repairs to be completed with client approval
- Keep detailed account of work performed during each scheduled appointment, including all necessary information and signatures
- All on-site financial transactions for completed work by clients and the responsible handling of cash, checks, and credit cards after work is completed.
- The ability to effectively use and take care of a company provided mobile communication device after trial employment period. Provide timely and professional communication through email, text, and phone to fellow staff and clients.
- Utilize and understand company dispatching software
- Maintain a professional appearance at all times through company provided uniforms and recommended attire set forth in the company handbook.
- Perform related duties as assigned by manager, supervisor, or President
- Physical demands include driving, getting in and out of a work truck, lifting tools and equipment in and out of a truck, climbing ladders and stairs, bending and stretching to gain access to equipment located throughout homes and businesses
- Perform job duties without direct oversight or assistance.
- Maintain regular communication with office personnel for status updates and job scheduling.
- Submit parts-requests to the Parts Department for Work in Progress (WIPs) repairs and follow-through with work-in-progress jobs with clients and office staff.
- Provide thorough and prompt follow-up communication to clients
- Maintain a clean, organized and fully stocked company vehicle. Company vehicles are to be washed weekly and waxed twice a year.
- Provide personal tools as set forth by company tool policy
- Working hours typically between 7 a.m. and 4 p.m. Monday through Friday with the understanding that hours will fluctuate. Some Saturdays may be available. Schedules will be determined at the time of hire. After-hours coverage will be determined by Plumbing Supervisor.
- Provide all clients with absolute discretion and privacy regarding them, their family, home and anything therein before, during, and after work is completed
- Keep all client relationships consistent, positive and only as working relationships
- Adherence to ZPH handbook, policies and procedures