Senior Manager-Quality Assurance

S&C Electric Company

  • Chicago, IL
  • Permanent
  • Full-time
  • 5 days ago
Job Category: QualityDegree Level: Bachelor's DegreeJob Description:As an S&C Electric team member, you'll work on projects that have real-world impact. You'll help transform the grid for resilient and reliable power worldwide. S&C has more than a 100-year history of innovation and has been 100% employee-owned since 2012. We continue this legacy as a trusted, forward-thinking leader in the electrical industry. You will advance a safer, more reliable, and more resilient electrical grid. Our products help the grid adapt to severe weather and transition to clean energy. We're big enough to be a respected industry leader but small enough for you to impact our company directly. Our commitment gives you opportunities to impact on and off the job positively.Join S&C to make an impact on tomorrow's energy challenges and become an employee-ownerHours8:00 am - 5:00 pm Hybrid (Chicago, IL)At S&C, we are dedicated to providing competitive and equitable compensation for all our team members, and we are committed to transparency in our pay practices. The estimated annual base salary range for this position is $151,140 - $200.318.80. Individual pay within this salary range is determined by several compensable factors, including performance, knowledge, job-related skills and experience, and relevant education or training. This role is also eligible for S&C's annual incentive plan (AIP), subject to eligibility criteria.Join Our Team as Senior Manager - Quality Assurance!The Senior Manager - Quality Assurance oversees services to facilitate the Global Manufacturing organization and collaborates with other functions to attain performance levels aligned with the organization's goals for customer satisfaction. This role involves working with Global Quality teams to develop and support the departmental strategy, measure performance, and implement necessary countermeasures.Key Responsibilities:
  • QA Strategy Deployment: Formulate and implement a comprehensive operational strategy to drive continuous quality improvement initiatives within the Operations organization, ensuring overarching quality strategies successfully transition into operational plans with specific objectives. Collaborate with cross-functional teams to align quality objectives with overall quality goals and ensure operational efficiency.
  • Quality Talent Development: Identify and cultivate top talent within the Quality Assurance function, fostering a culture of continuous learning and development. Provide mentorship and coaching to leaders and team members, preparing them for current and future challenges and opportunities in the manufacturing environment.
  • Subject Matter Expertise: Serve as a subject matter expert in quality assurance, staying abreast of industry best practices, standards, and technological advancements and ensuring the greater quality function is well-versed in the latest quality methodologies and tools, facilitating a high level of technical proficiency.
  • Performance Standard Management: Set the quality standard for performance within the team and ensure that all internal processes and requirements are carefully followed. Act as an expert in ISO 9001 best practices and continuously evaluate quality processes to ensure adherence to the standard.
  • Risk Management: Identify potential risks and trends through feedback from both internal production groups and external customers, analyzing the data and initiating preventive actions to mitigate quality issues before they escalate.
  • Root-Cause Analysis: Lead an advanced problem-solving process that uses various systematic techniques to identify root causes of quality issues, communicating necessary enhancements to cross-functional teams to implement effective countermeasures.
  • Continuous Improvement: Analyze quality feedback and metrics to identify trends and improvement opportunities. Set team targets for various KPIs and collaborate with production groups to recommend quality targets. Implement a data-driven decision-making process to enhance overall product quality and operational efficiency.
  • QA System Support: Manage the meticulous documentation of quality processes, ensuring alignment with organizational objectives and internal and external compliance requirements. Provide strategic guidance for regular review and updates, incorporating changes in processes, standards, and best practices to maintain a compliant and dynamic quality management system.
  • Leadership & People Management: Lead, inspire, and develop a high-performing team. Role model appropriate and professional workplace behaviors, address/mediate conflicts to restore harmony, and support a positive, healthy, and inclusive workplace culture in accordance with S&C's mission, vision, values, and guiding principles. Manage departmental administrative team member processes, including but not limited to recruitment, induction, vacation management, performance reviews, performance improvement plans, and workforce/succession planning. Proactively establish, monitor, and hold team members accountable to clear responsibilities and accountabilities, provide ongoing performance feedback, both positive and developmental, address performance gaps promptly, recognize and reward achievements, and initiate decisions for corrective actions and terminations where required. Foster a culture that supports the growth and development of team members and proactively train, mentor, and coach team members.
  • Thought Leadership: Provide thought leadership and best-practice direction to the quality assurance team, ensuring the execution of quality goals that contribute towards the larger goals of S&C.
  • Compliance: Understand and comply with all applicable content standards, brand guidelines, company policies, and rules.
  • Provide regular on-site support to assembly operations.
  • Deliver precise and timely results on various functional metrics.
  • Attend all in-person or virtual meetings as requested or required.
  • Communicate effectively and respectfully with others.
  • Understand and comply with all applicable Company policies and rules.
  • Other responsibilities as assigned.
What you'll Need To Succeed:Required
  • Bachelor's degree in Engineering or a related technical discipline.
  • 7+ years of progressive experience in a quality leadership or related role in the electrical industry.
  • Proven track record of successfully integrating mistake-proofing methodologies into manufacturing processes to enhance quality control.
  • In-depth knowledge of process analytics, quality assurance principles, methodologies, and tools relevant to a manufacturing environment, including implementing and maintaining ISO 9001 standards.
  • Proficiency in utilizing Advanced Quality Planning (AQP) tools, including Failure Modes and Effects Analysis (FMEA) and Control Plans, to proactively identify and address potential quality issues in manufacturing processes.
  • Hands-on experience in conducting Measurement Systems Analysis (MSA) to ensure the accuracy and reliability of measurement processes within the quality assurance framework.
  • Commitment to fostering a culture of continuous improvement and innovation within the quality assurance function.
  • Great project management skills, able to successfully lead project teams through ambiguity and constantly changing business needs.
  • Strong organizational and multitasking skills, with demonstrated ability to manage multiple priorities in a fast-paced working environment.
  • Strong leadership skills with an ability to lead, guide, motivate, and delegate to deliver results, build teams and capabilities, embrace change, drive decisions and results, embrace culture and inclusion, and exhibit integrity.
  • Excellent attention to detail with an analytical mindset and excellent problem-solving skills.
  • Strong interpersonal skills to establish meaningful relationships built on mutual trust and respect, navigate and resolve conflict, moderate behaviors, and foster collaborative working relationships amongst a diverse audience.
  • Excellent communication skills (written, verbal, listening, and presentation). Able to liaise with key stakeholders outside the quality function in technical and non-technical roles and present compelling information to achieve buy-in.
  • Sound financial acumen and numerical ability to manage budgetary resources to maximum effectiveness.
  • Proficient in Microsoft Office Applications (Outlook, Word, PowerPoint, Excel, etc), including excellent Excel skills and experience using Power BI.
Preferred
  • Functional knowledge of statistics.
  • Functional knowledge of Geometric Dimensioning and Tolerancing.
  • Six Sigma Black Belt or Green Belt
S&C Electric is committed to equal-opportunity employment. All employees and applicants will be considered without regard to age, color, disability, gender, national origin, race, religion, sexual orientation, gender identity, protected veteran status, or any other classification protected by federal, state, or local law. If you are an individual with a disability and need an accommodation to complete the application, please email us atNo fixed deadlineAbout Us:In 1909, S&C Electric Company transformed the delivery of safe, reliable electricity with the invention of the Liquid Power Fuse. Today, as the world faces extreme weather events and the demand for electricity grows, S&C continues to innovate and advance the electrical grid, ensuring reliable and resilient power for homes, communities, and critical infrastructure around the world.With a diverse, global workforce and core values around integrity, safety, and quality, S&C is a trusted industry leader and top workplace that offers meaningful careers to more than 3,500 team members. As a people-first organization, S&C is committed to fostering an inclusive and collaborative workplace where team members advance their careers through robust talent-development programs and involved leadership.S&C's deeply rooted belief diversity fosters greater creativity, innovation, and success guides the company to advance and sustain a diverse, equitable, and inclusive workplace culture.
  • Health and Welfare Benefits: Medical & Prescription, Dental, Vision, Health Care and Dependent Care Flexible Spending Accounts, , Health Savings Account (HSA), Group Life Insurance, optional Supplemental Life and AD&D Insurance, Wellbeing Resources including Employee Assistance Program and Family Forming Benefits (i.e., Adoption and Fertility support)
  • Leave Benefits: Vacation Time, Sick Time, Paid Holidays and Company Shutdown days, Short-Term Disability, Long-Term Disability, Other Leaves, Paid Parental Time and Military Leave
Retirement Benefits: 401(k) Retirement Savings and Employee Stock Ownership Plan (KSOP) offering traditional and Roth 401(k) options and an Employee Stock Ownership Plan (ESOP) component; KSOP participants can receive annual ESOP company contributions of over 11% of eligible earnings (3% Core, up to 3.5% Match, Variable Periodic).

S&C Electric Company