MANAGER - STEWARDING KITCHEN
The Venetian Resort Las Vegas
- Las Vegas, NV
- Permanent
- Full-time
- Oversees and directs the operation of separate steward areas and directs the work of stewards, including:
- Assign and monitor completion of daily cleaning checklists;
- Monitor collection of trash for leased restaurants and venues;
- Ensure all chemicals, trash bags, detergents, towels and other equipment are delivered to proper areas;
- Organize equipment and supplies for orderly and efficient operations;
- Maintain health code standards in compliance with local, state, and federal rules, regulations, and laws.
- Participates in interview and hiring process for line-level stewards; trains all team members and temporary labor to Company standards; issues discipline when appropriate.
- Drafts and implements Standard Operating Procedures (SOPs) regarding use of equipment, chemicals and supplies and trains all stewards on processes related to SOPs.
- Prepares schedules based on a 10-day forecast; assesses working pace of team members and reallocates team member resources determined by business need.
- Maintains dish machine equipment in accordance with manufacturer standards.
- Walks the service floor; moves between steward service stations to ensure line staff are in assigned areas and to ensure each area is sufficiently staffed.
- Answers staff questions, troubleshoots problems, organizes staff breaks, processes requests for time off or leave.
- Enforces and corrects health code standards and serves as a point of contact for administrative or government agencies to conduct inspections.
- Oversees and manages staff for monthly deep-clean of scheduled areas.
- Serves as point of contact for outside vendor relations.
- Prepares and disseminates shift report.
- Safety is an essential function of this job.
- Consistent and regular attendance is an essential function of this job.
- Performs other related duties as assigned.
- 21 years of age.
- Proof of authorization/eligibility to work in the United States.
- High school diploma or equivalent.
- Must be able to obtain and maintain a valid Health Card, and any other certification or license, as required by law or policy.
- 3 or more years of experience in a steward role with preference given to those in a high-volume environment.
- 5+ years of experience in a stewarding management role.
- Extensive knowledge of health and kitchen guidelines, regulations, and laws.
- Demonstrated experience scheduling and assessing staffing needs in a fast-paced, frequently changing environment.
- Strong interpersonal skills with the ability to communicate effectively with guests and other Team Members of different backgrounds and levels of experience.
- Must be able to work varied shifts, including nights, weekends and holidays.
- Lift or carry 20 pounds, unassisted, in the performance of specific tasks, as assigned.
- Physically access all areas of the property and drive areas with or without a reasonable accommodation.
- Maintain composure under pressure and consistently meet deadlines with internal and external customers and contacts.
- Ability to interact appropriately and effectively with guests, management, other team members, and outside contacts.
- Ability for prolonged periods of time to walk, stand, stretch, bend and kneel.
- Work in a fast-paced and busy environment.
- Work indoors and be exposed to various environmental factors such as, but not limited to, CRT, noise, dust, and cigarette smoke.