MANAGER - STEWARDING KITCHEN

The Venetian Resort Las Vegas

  • Las Vegas, NV
  • Permanent
  • Full-time
  • 18 days ago
Position Overview:The primary responsibility of the Kitchen Stewarding Manager is to oversee stewarding stations throughout the property, including in-suite dining, team member dining room, restaurants, specialty, and common areas.All duties are to be performed in accordance with departmental and The Venetian Resort’s policies, practices, and procedures.Essential Duties & Responsibilities:
  • Oversees and directs the operation of separate steward areas and directs the work of stewards, including:
  • Assign and monitor completion of daily cleaning checklists;
  • Monitor collection of trash for leased restaurants and venues;
  • Ensure all chemicals, trash bags, detergents, towels and other equipment are delivered to proper areas;
  • Organize equipment and supplies for orderly and efficient operations;
  • Maintain health code standards in compliance with local, state, and federal rules, regulations, and laws.
  • Participates in interview and hiring process for line-level stewards; trains all team members and temporary labor to Company standards; issues discipline when appropriate.
  • Drafts and implements Standard Operating Procedures (SOPs) regarding use of equipment, chemicals and supplies and trains all stewards on processes related to SOPs.
  • Prepares schedules based on a 10-day forecast; assesses working pace of team members and reallocates team member resources determined by business need.
  • Maintains dish machine equipment in accordance with manufacturer standards.
  • Walks the service floor; moves between steward service stations to ensure line staff are in assigned areas and to ensure each area is sufficiently staffed.
  • Answers staff questions, troubleshoots problems, organizes staff breaks, processes requests for time off or leave.
  • Enforces and corrects health code standards and serves as a point of contact for administrative or government agencies to conduct inspections.
  • Oversees and manages staff for monthly deep-clean of scheduled areas.
  • Serves as point of contact for outside vendor relations.
  • Prepares and disseminates shift report.
  • Safety is an essential function of this job.
  • Consistent and regular attendance is an essential function of this job.
  • Performs other related duties as assigned.
Additional Duties & Responsibilities:Additional Duties & Responsibilities:Company Standards of ConductAll The Venetian Resort Team Members are expected to conduct and carry themselves in a professional manner at all times. Team Members are required to observe the Company’s standards, work requirements and rules of conduct.Additional Duties & Responsibilities:Minimum Qualifications:
  • 21 years of age.
  • Proof of authorization/eligibility to work in the United States.
  • High school diploma or equivalent.
  • Must be able to obtain and maintain a valid Health Card, and any other certification or license, as required by law or policy.
  • 3 or more years of experience in a steward role with preference given to those in a high-volume environment.
  • 5+ years of experience in a stewarding management role.
  • Extensive knowledge of health and kitchen guidelines, regulations, and laws.
  • Demonstrated experience scheduling and assessing staffing needs in a fast-paced, frequently changing environment.
  • Strong interpersonal skills with the ability to communicate effectively with guests and other Team Members of different backgrounds and levels of experience.
  • Must be able to work varied shifts, including nights, weekends and holidays.
Physical Requirements:Must be able to:
  • Lift or carry 20 pounds, unassisted, in the performance of specific tasks, as assigned.
  • Physically access all areas of the property and drive areas with or without a reasonable accommodation.
  • Maintain composure under pressure and consistently meet deadlines with internal and external customers and contacts.
  • Ability to interact appropriately and effectively with guests, management, other team members, and outside contacts.
  • Ability for prolonged periods of time to walk, stand, stretch, bend and kneel.
  • Work in a fast-paced and busy environment.
  • Work indoors and be exposed to various environmental factors such as, but not limited to, CRT, noise, dust, and cigarette smoke.

The Venetian Resort Las Vegas