Campus Graduate Summer Internship Program - 2026 Business Strategy, Global Servicing- Phoenix, AZ

American Express

  • Phoenix, AZ
  • Training
  • Full-time
  • 1 day ago
At American Express, our culture is built on a 175-year history of innovation, shared and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?As a graduate level Business Strategy Summer Intern, you will have the opportunity to influence the services we deliver and shape our future servicing strategies - supporting the team to deliver innovative and critical business projects. As a Business Strategy Intern, you can expect to:Drive and act as a champion for innovation that improves the customer experience and delivers business value. Share and leverage best practices and provide consultancy to teamApply critical thinking to synthesize customer needs, marketplace dynamics, financial drivers, and business growth opportunities into comprehensive strategiesAnalyze data with analytical, statistical, and optimization techniques to identify insights, opportunities, relationships, and quantify/measure results - to help transform our business operations and drive growthLead, partner, and collaborate closely with diverse customer groups, such as Technologies and Marketing, to deliver project implementation and successful outcomesDevelop cost-benefit analyses to determine the feasibility of new opportunities.Present your project to senior leaders in our organizationThis intern will have the opportunity to tackle a high-impact project aligned to our most pressing strategic and operational priorities such as but not limited to:Drive outcomes in real time by developing insights and presenting recommendations that shape customer experience, digital transformation, data-driven strategies, or regulatory initiativesCollaborate cross-functionally with colleagues in product, risk, finance, technology, and operations to deliver resultsShowcase your leadership potential through ownership of a critical business project - developing a strong recommendation ready for implementation or executing all or part of solutions. In many cases, successful interns exceed expectations and expand the original scope, leaving a tangible legacy that continues long after the internshipMinimum QualificationsCurrent graduate students enrolled in an MBA or other advanced degree
(e.g., Risk/Compliance/Governance, Data/Analytics, AI/GenAI, Finance, Strategy/ Innovation/Transformation, Behavioral Science/Customer Insights)3 years minimum of professional experience, with a proven track record of success and increasing responsibility in management or specialized rolesCommercial experience, academic knowledge and aspirations to grow their career with a top employer of choice.Preferred QualificationsCollaborative and inclusive team player with strong interpersonal skillsExcellent communicator, able to simplify and explain complex conceptsStrong analytical and problem-solving abilities; experienced in both qualitative and quantitative analysisProven project management skills with a track record of driving business results and managing complex initiatives or large-scale projectsSelf-starter who demonstrates ownership, initiative and the ability to work with limited oversightCreative thinker who challenges assumptions and contributes fresh perspectivesCurious, adaptable, open to feedback, and committed to lifelong learningProficiency in analytical and presentation tools (e.g., Excel, PowerPoint)Experience with SQL, Python and Power BI is a plusDemonstrated interest and passion for Financial Services, customer experience, service, payments innovation, technology trends, strategy, and business transformationSalary Range: $38.45 to $87.00 hourly + sign-on bonusThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positionsWe back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
  • Competitive base salaries
Flexible work arrangements and schedules with hybrid and virtual options with Amex FlexFree access to global on-site wellness centers staffed with nurses and doctors (depending on location)Free and confidential counselling support through our Healthy Minds programCareer development and training opportunitiesFor a full list of Team Amex benefits, visit our .American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “ ” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window:

American Express