
Banking Processing Specialist - Columbus Ohio
- Westerville, OH
- $24.00-25.00 per hour
- Contract
- Full-time
Key Responsibilities:
- Assist the Operations Manager in handling transactions related to client requests, including tasks such as processing physical mail, reviewing high-dollar remote deposits (RDC), managing VOD letters, proof-of-authorization, reviewing exception and payment in-boxes, setting up homeowner payments, and handling address change requests.
- Maintain a broad understanding of the bank’s products, services, policies, and procedures. Work collaboratively within a team, supporting colleagues to manage and balance workloads effectively.
- Leverage various systems and tracking tools to stay organized, ensure timely completion of all requests, and provide exceptional customer service. Strong task management and professionalism are crucial.
- Actively engage in bank training programs and apply the knowledge gained to job tasks.
- Participate in team projects as needed.
- 1+ years of experience in Branch Banking Operations or a similar field.
- High school diploma required.
- Basic understanding of general banking operations, including deposit services, loan administration, treasury management, and commercial banking products.
- Familiarity with relevant regulatory and legal compliance obligations, industry rules, and practices.