
Medical Assistant MA Glastonbury Internal Medicine
- Glastonbury, CT
- $16.00-24.23 per hour
- Permanent
- Full-time
- Exceptional teamwork
- Robust medical resources
- Passionate professionals with a focus on patient-centered care
- Location: Glastonbury, CT
- Department: Family Practice
- Schedule: Full time, 40 hours, Monday through Friday, hours between 7:30AM - 5:30PM
- Provide patient care, clinical summary and direction on next steps or follow up
- Perform phlebotomy for patients as needed
- Act as a member of the care team, including preparing patients to be seen by collecting and recording clinical information as per protocol
- Manage patients according to approved protocols and consistent with appointment and scheduling guidelines
- Carry out standing orders consistent with practice policies and procedures
- Document all patient interactions and other clinical activities accurately and in a timely manner in the electronic health record (EHR)
- Schedule tests, treatments and follow up visits on behalf of patients; assist patients with identifying suitable outside resources for disease management and other services; refer patients when appropriate
- Answer and document patient phone calls; take complete messages and route to providers as needed using the EHR
- Monitor task pools in order to respond to tasks in a timely manner, follow up on overdue orders/worklists and monitor status of critical referrals
- In coordination with Regional Nurse Managers, maintain oversight of temperature monitoring
- Assist care team to assure smooth office operation and delivery of excellent service through teamwork
- Provide attention to patients in a manner that builds confidence, trust and loyalty
- Demonstrate respect for patients and ProHealth staff by presenting a friendly, courteous manner at all times and maintaining patient confidentiality
- Maintain open lines of communications with care team and Regional Management team
- Maintain knowledge of current coding, OSHA and CLIA regulations and company policies
- Adhere to all patient safety initiatives
- Graduate of Accredited Medical Assistant program OR Completed relevant medical assisting training by any branch of the armed forces of the United States OR 2+ years of aide or tech level work experience in healthcare
- Graduate from an accredited MA program
- Completed relevant medical assisting training by any branch of the armed forced of the United States
- Certified / Registered Medical Assistant from AAMA, NHA, NCCT, or AMT
- CPR/BLS Certification
- 1+ years of MA experience
- Experience working with Epic
- Experience working in a primary care office
- Intermediate level of computer proficiency