GC Retail Sales Associate Store 741
Guitar Center
- Little Rock, AR
- Permanent
- Part-time
- Customer Focus: Understands customer service principles, and able to provide an excellent customer experience. Able to connect with customers in a meaningful way. Is approachable, genuine, knowledgeable, encouraging, passionate, and committed to helping customers. Able to step in to handle customer service issues.
- Initiative: Able to identify opportunities & issues and follow through on work activities to capitalize or resolve them. Able to learn quickly and take positive action without being requested to do so. Able to develop knowledge and skills including product, store operations, sales, and leadership.
- Interpersonal Communication: Able to communicate through various means (written and verbal) with diverse, individuals, including internal and external stakeholders at all levels in a clear, concise, positive, and courteous manner. Able to demonstrate respect to others, surroundings, and self.
- Selling: Able to work through GC certification program to gain a base understanding of products and sales techniques.
- Reach sales targets on services
- Demonstrate product and service knowledge to customers
- Assist customers and guide them through the sales process
- Continual learning through the onboarding, certification, and continuing education process
- Assisting with the execution of all tasks to ensure the store is ready to conduct business and service customers
- Keep an eye on inventory levels and replenish displays as needed
- Clienteling/build relationships with customers to fulfill future service needs
- Additional duties as assigned
- Willing to work nights, weekends, and holidays
- Strong orientation towards providing excellent customer service
- High attention to detail
- Intermediate knowledge of Musical Instruments sold within Guitar Center (Guitars, Drums, Tech, etc.)