Mistequa Hotel Housekeeper
Mistequa Casino Hotel
- Chewelah, WA
- $16.66 per hour
- Permanent
- Part-time
- Must be willing to work with all regulatory agencies, i.e., Gaming Commission, State, and Federal.
- Must learn and ensure policies and procedures are being followed per the departments' Internal Controls.
- Must adhere to the Mistequa Casino Hotel Team member Handbook.
- Must adhere to our SMILE service standards and Core Values by providing excellent guest service. Maintain a positive and productive attitude with guests as well as fellow team members.
- Clean and tidy all areas to the standard cleanliness within time limits .
- Deliver excellent customer service.
- Create daily job lists and record all serviced rooms.
- Maintain equipment in good condition.
- Report on any shortages, damages, or security issues
- Handle reasonable guests request and inform others when required.
- Comply with health and safety regulations and act in line with company policies and licensing laws.
- Attend to Lobby Attendant duties when scheduled.
- Other duties as assigned.
- Communicate effectively with all levels of team members, guests, and outside contacts.
- Work effectively in a fast-paced environment.
- Move around all work areas effectively and efficiently.
- Able to work periodically under conditions of extreme urgency (creating higher levels of job stress).
- Must be 18 years of age.
- Proven working experience in relevant field.
- High school diploma or (GED) preferred.
- Excellent guest service skills.
- Ability to be a team player.
- Ability to work independently, use good judgment and stay motivated.
- Prioritization and time management skills
- Professionalism along with speed and attention to detail
- Must be 18 years of age to obtain and maintain a License D with Spokane Tribal Gaming Commission.
- Attend required training sessions offered by the Casinos.
- Perform the duties described in compliance with local laws and regulations.
- Have knowledge of the ordinances, regulations, laws, policies, and procedures relating to the team member's department.
- Consult Internal Control Procedures and Policy Manuals for guidance.
- Report illegal activity to Security or the appropriate levels of Management.