Vice President, Retirement Operations

Constellation Insurance

  • Cincinnati, OH
  • Permanent
  • Full-time
  • 2 months ago
Job Description:AuguStar Retirement is on a mission to deliver smarter, simpler retirement solutions--and we're growing. We're looking for a strategic, tech-savvy, and operationally excellent executive to lead our Annuity Operations team.If you thrive in a fast-moving, growth-focused environment where processes are still being built and refined, and if you have a track record of doing more with less, we want to meet you. This role requires an influential leader who can set and execute a strong strategic vision while partnering across the organization to drive results and elevate the customer and advisor experience.Your Impact
  • Set and execute a bold, strategic vision for annuity operations in alignment with company goals.
  • Lead and inspire a high-performing operations team focused on efficiency, compliance, and customer satisfaction.
  • Operate comfortably in a fast-paced, evolving environment where structures and processes are still being defined.
  • Act as the senior liaison between operations and distribution partners to ensure seamless collaboration and communication.
  • Drive continuous improvement, automation, and innovation by partnering with the VP of IT and leveraging digital tools.
  • Make smart decisions about insourcing vs. outsourcing to optimize efficiency and resource allocation.
  • Identify and implement process improvements that reduce costs and increase operational agility.
  • Serve as a key partner across functions--including legal, compliance, actuarial, and finance--to ensure alignment and execution.
  • Represent Annuity Operations in vendor engagements and industry forums to stay ahead of trends and best practices.
  • Ensure compliance with evolving regulatory requirements and maintain rigorous risk management practices.
Requirements:What Sets You Up for Success
  • Bachelor's degree required; MBA or advanced degree preferred.
  • 15+ years of annuity operational leadership experience
  • Deep knowledge of annuity products (fixed, indexed, variable) and related regulations.
  • Proven ability to lead in dynamic, rapidly changing environments, and pivot when priorities shift.
  • Demonstrated success in running lean, efficient operations and driving large-scale transformation.
  • Expertise in technology-driven operational strategies and process automation.
  • Comfortable making strategic insourcing/outsourcing decisions.
  • Strong communicator and collaborator with the ability to influence across levels and functions.
This is more than a leadership role--it's your opportunity to shape the future of annuity operations at a company that's building momentum and making a difference.

Constellation Insurance