Company Overview:SiteOne Landscape Supply is the largest national distributor of landscaping products across the United States and Canada. As a leading supplier of wholesale goods for green industry professionals, we have a long history of serving those who design, build, and maintain outdoor spaces – from lawns and gardens to golf courses, sport fields and more. We pride ourselves on knowing our customers and their business better than anyone else and providing them with a one-stop shop of extensive inventory covering irrigation, lighting, turf and landscape maintenance, hardscapes, nursery, and pest control supplies.At SiteOne, we are passionate about delivering an outstanding customer experience and will stop at nothing to help our customers win. We know that our associates are the key to this success, and our commitment to the SiteOne DNA and support for our associates through development programs, benefits, and perks align with our vision to "Be a Great Place to Work for Our Associates". We foster a culture of safety, teamwork, and continuous improvement. With over 800 locations and exciting expansion ahead, now is the perfect time to join SiteOne and grow Stronger Together™! Position Overview:The eCommerce Product Manager owns the vision and strategy, roadmap, and feature definition for our eCommerce experience. Responsibilities include defining the roadmap as well as planning and managing products and product features through the product development process. This role manages the product backlogs while prioritizing work and making product-related decisions based on the needs and expectations of customers and stakeholders. The individual in this role identifies and manages projects with a high level of autonomy. He/she manages multiple product designs and works in an agile software development lifecycle guiding a team of developers while partnering closely with the business to understand pain points and develop the go-to-market strategy.KEY RESPONSIBILITIES:
Defines multiple large, cross-functional and/or complex products and identifies gaps and customer needs by creating vision, strategy and requirements documents for product(s); utilizing available studies (market research, internal) and competitive analysis to identify customer needs; performing experiments to uncover additional customer value; and partnering with the business to define product roadmaps and to establish the product vision
Develops and manages the product roadmap, demonstrating expertise at the product group level, building partnerships with relevant stakeholder teams, and making trade-off decisions for multiple products in a product group
Leads the product planning process by overseeing the development of requirements documents (user stories with acceptance criteria, use cases) for products or product releases; working closely with UX and Development teams to oversee the design of the user experience across the product group; monitoring release goals, prioritization, implementation, and iteration plans for a product group; and resolving problems that are escalated
Leads the development process by reviewing demos with the technology team and validating acceptance criteria for all products; and reviewing the development work and resolving escalated issues and bugs at a product group level
Leads large, highly complex product omnichannel launches by working with relevant stakeholders to develop launch and go-to-market plans, reviewing and resolving issues and blockers in partnership with team members that may delay the launch or impede the success of product(s)
Manages scaled launches, sometimes of multiple complex products, in collaboration with leadership
Tracks and reports on product launch metrics, utilizing feedback to drive associated actions and product iteration; contributes to post-launch reviews and drives incorporation of feedback in future product releases
Represents team in product discussions with internal and external stakeholders; uses data analysis to address complex and ambiguous problems that often involve multiple stakeholder teams and span across products in a product group
Works with relevant internal and external stakeholders to identify and prioritize product group-level customer issues and customer experience gaps; uses findings to determine short and medium-term risk and opportunities for the product group and drive further customer adoption
Uses analytics to monitor product KPIs and ensure success metrics are being met; identifies opportunities for testing and product/product group enhancements based on results
Attends business reviews, providing critical input and expert insight into to inform the development of new products
Maintains a prioritized product backlog based on defined business value, aligning with Product Strategy and resource capacity; uses data and analytics to prioritize the product backlog appropriately
Reviews and approves large requirements (Epics) based on product strategy
Aligns efforts across product teams, prioritizing as necessary, and driving/facilitating execution to maintain focus and appropriate momentum
Builds and leverages solid working relationships with business and product stakeholders, other Product Managers, user experience and technology teams to facilitate successful product implementation
Provides UX/UI approval for assigned products
Performs Quality Assurance (QA), User Acceptance Testing (UAT), and participates in production code releases
Provides direction to cross-functional teams, including engineering teams and business functions, communicating the product/product group roadmap and keeping everyone informed of updates
Builds strong relationships with cross-functional departments (Operations, Category Merchandising, Marketing) as well as Application/Services Vendors to ensure the necessary support is available during product delivery.
Skills We Are Seeking::MINIMUM QUALIFICATIONS:
Bachelor's degree in Business, Marketing, Engineering, Communications, or related field (or equivalent work experience in a related field)
5 years of experience in two or more of the following: project management, product management, business analysis, program management, or product marketing
3 years of experience in digital product and/or experience management
Experience writing Jira stories, epics, etc. – strong writing ability
Experience in an agile software environment
Experience working cross-functionally in a large organization
Experience working closely with senior leadership
Experience translating data into quantifiable actions/deliverables
PREFERRED QUALIFICATIONS:
eCommerce or digital product management highly preferred
Wholesale Distributor or Retail experience highly preferred
Experience collaborating closely with senior leadership
Experience providing guidance and direction to cross-functional resources
Compensation & Benefits
Competitive Compensation
Medical, Dental and Vision plans
Paid Time Off, Paid Holidays
DailyPay available!
401k with company match
Tuition Reimbursement
Lucrative Associate Referral Program
Company Apparel and Work Boot Vouchers
Opportunity for Advancement
Paid Training and Business Certifications Available
Free Counseling Services/Employee Assistance Program
Life Insurance and Short- and Long-Term Disability Insurance
Product Discounts
Most Branches never work Sundays!
THE INFORMATION CONTAINED HEREIN IS NOT INTENDED TO BE AN EXHAUSTIVE LIST OF ALL RESPONSIBILITIES, DUTIES AND QUALIFICATIONS REQUIRED OF INDIVIDUALS PERFORMING THE JOB. THE QUALIFICATIONS DETAILED IN THIS JOB DESCRIPTION ARE NOT CONSIDERED THE MINIMUM REQUIREMENTS NECESSARY TO PERFORM THE JOB, BUT RATHER AS GUIDELINES. THEY MAY VARY FROM POSITION TO POSITION.SiteOne Landscape Supply is strongly committed to providing equal employment opportunities for all associates and all applicants for employment. All employment decisions at SiteOne-including those relating to hiring, promotion, transfers, benefits, compensation, placement, and termination-will be made without regard to race, color, national origin, genetic information, creed, sex, sexual orientation, gender, gender identity, religion, age, veteran status, uniform service, pregnancy, disability, or any other factor protected by applicable law.This position requires that candidates be authorized to work in the U.S. We are unable to provide sponsorship.If you are ever unsure whether a message is really from SiteOne, here’s how to protect yourself from recruiting scams:
SiteOne will never ask for payment, sensitive personal info, or documents over email, messaging apps., or interviews
All SiteOne job openings and updates will be posted on our official careers page:
SiteOne job related emails will be sent with a @siteone.com. All other variations are likely fraudulent.
