Technical Support Coordinator
St. Edward's University
- Austin, TX
- Training
- Full-time
- Manage schedules for five Dean of Students Office professional staff members.
- Intake student, parent, staff and faculty concerns and make appropriate referrals when needed.
- Coordinate meeting places, agendas, room setup, and catering or other space needs for Dean of Students Office.
- Compile travel itineraries and schedule all travel accommodations including air, hotel, car rental, and any conference registration required.
- Creation and management of records for incident reports and cases in Maxient in accordance with Federal Educational Rights and Privacy Act.
- Manage records requests from other university departments and third parties upon request.
- Manage and edit St. Edward's University Student Handbook annually.
- Create, document, and manage business processes to support the Dean of Student Office. (setting up daily agendas, note taking for meetings,
- Recruit, hire, train and supervise student office workers and student interns.
- Assist with budget maintenance for the Dean of Students Office staff, including processing of invoices, setting up reimbursements, ordering supplies and cost effectively managing budget categories.
- Run analytics of Maxient database for quality assurance reports, weekly, monthly, and annual numbers.
- Edit and maintain content and layout of Dean of Students webpages.
- Provide support to Dean of Students staff in sending community wide emails through Emma.
- Other duties as assigned.