Front Desk Administrator
Elite Personnel
- Bowie, MD
- $58,000 per year
- Permanent
- Full-time
- Provide courteous service and guidance to residents and prospects.
- Respond to calls and emails from prospective residents.
- Process departmental invoices, payments, refunds, and expense reports.
- Organize and distribute reports (weekly, monthly, new move-in).
- Manage meeting arrangements, including scheduling and catering.
- Oversee mass marketing mailings and manage expense reports.
- Handle mail distribution and preparation.
- Input new and potential prospects into the CRMS.
- Maintain organized digital and hard copy records.
- Assign new prospects to sales counselors.
- Provide initial sales information at events and to walk-ins.
- Coordinate and manage marketing events.
- Maintain inventory of sales and marketing materials.
- Collaborate with the Marketing team on scheduling.
- Manage model spaces for temporary occupancy.
- Coordinate medical interviews and assessments for prospective residents.
- Prepare closing files and contracts for new residents.
- Create welcome packages for new residents.
- A minimum of a high school diploma, with an associate or bachelor’s degree preferred.
- At least 4 years of Administrative Assistant experience in a dynamic, fast-paced environment.
- Advanced skills in MS Office Suite, including Word, Excel, and PowerPoint Salesforce