Executive Support Partner
Citizens Bank
- Johnston, RI
- Permanent
- Full-time
- Acting as the point of contact among executives, colleagues, clients and other external partners
- Managing information flow in a timely and accurate manner including liaising with key stakeholders
- Preparing and organizing meetings, including drafting agendas, taking meeting minutes and ensuring follow-up on action items
- Aligning executives' time with key business objectives
- Participating in calls, meetings, planning & problem-solving sessions to provide insights, resources, and aid in development of necessary documents for follow-up and execution, often in representation of the Head of the Contact Center & Retail Network Transformation
- Obtaining regular updates and prepare workstream status reports for key projects and initiatives
- Presenting information to team members clearly and concisely, anticipating needs, and addressing any questions or concerns
- Preparing, reviewing, and composing correspondence and executive presentations including those with confidential and sensitive information
- Staying informed on industry trends, organization developments and executive priorities
- Analyzing data and producing insights to optimize performance, identify problems and shortfalls, and propose solutions
- Preparing, reviewing, and maintaining project documentation and reports
- Coordinating daily schedules, travel arrangements, and expense reporting
- 5+ years of experience in senior level administrative support role
- Proactive mindset, with the ability to anticipate needs and take initiative/proactively addressing potential issues
- Self-starter with the ability to work with limited supervision
- Excellent interpersonal skills including building and maintaining stakeholder relationships
- Strong critical thinking and problem-solving skills including the ability to adapt to changing priorities
- Resourceful and adaptable in a fast-paced environment
- Exceptional attention to detail and accuracy
- Strong sense of accountability and ownership of tasks and projects
- Demonstrated ability to manage multiple competing priorities simultaneously and prioritizing effectively
- Excellent organizational, time management, communication, and planning skills
- Team player with strong influencing skills and willingness to go above and beyond to ensure the success of the executive team
- Advanced MS Outlook, intermediate MS PowerPoint, MS Excel and MS Word skills
- Hours per Week: 40 Hours
- Work Schedule: Monday - Friday 8am-5pm