Automotive Sales Consultant
LeadCar Toyota Wausau
- Wausau, WI
- Permanent
- Full-time
- Completes LeadCar Toyota Wausau profile sheet, silent walk around, and demonstration drive with every prospect.
- Utilizes one the most current forms of a LeadCar Toyota Wausau Sales Proposal sheet.
- Sells/leases and delivers a minimum of 10 units per month, and keeps 12 units 90 day average for participation in any sales contest.
- Approaches, greets with standard greeting, and offers assistance or direction to any customer who enters the dealership showroom or sales lot.
- Assists customers in selecting a vehicle by asking questions and listening carefully to their responses.
- Explains fully product performance, application, and benefits to prospects.
- Describes all optional equipment available for customer purchase.
- Offers test drives to all prospects. Follows dealership procedure to obtain proper identification from customer prior to test drive.
- Utilizes VinSolutions prospecting and follow-up system
- Exhibits high level of commitment to customer satisfaction.
- Knows and understands the federal, state, and local laws which govern retail automotive sales.
- Establishes personal income goals that are consistent with dealership standards of productivity, and devises a strategy to meet those goals.
- Attends product and sales training courses as requested by Sales Managers.
- Keeps abreast of new products, features, accessories, etc. and their benefits to customers.
- Ensures that the Sales Managers have an opportunity to meet each customer.
- Turns 100 percent of closed deals to Finance and Insurance Manager, along with properly completed paperwork (insurance information, trade title, etc.)
- Writes complete sales orders and processes paperwork in accordance with established dealer policies.
- Delivers vehicles to customers, ensuring that the customer understands the vehicle’s operating features, warranty, and paperwork.
- Introduces customers to service department and collision center personnel. Emphasizes to them the quality and efficiency of service repairs and maintenance available in the dealership’s service department and collision center.
- Follows up on all post-delivery items, tag/title work, “we-owes”, and special requests to be sure that all customers’ expectations are met.
- Maintains an owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction.
- Maintains a prospect development system.
- Reviews and analyzes actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively.
- Maintains professional appearance.
- Must be self-motivated with a positive attitude.
- Must have a competitive spirit
- Must have a strong work ethic.
- Experience preferred but not necessary.
- A Wisconsin sales license must be maintained.
- A valid driver’s licenses must be maintained.