Business Analyst

California Creative Solutions Inc.

  • Pontiac, MI
  • Permanent
  • Full-time
  • 2 days ago
  • Apply easily
Project Scope: The client is seeking a hands-on, self-starter, critical thinking team player possessing both general technical knowledge and interpersonal skillsRoles/Responsibilities:
  • Under supervision, conducts business process analyses and needs assessments to align information technology solutions with the business initiatives.
  • Supports analytical functions by assisting programmers in ascertaining user needs and adapting user procedures to final program design.
  • Organizes and facilitates application testing and user acceptance to ensure business community's needs are met.
  • Acts as second and third level support for Production incidents and facilitates troubleshooting, both internally and externally with vendors, and close out of reported issues for multiple applications.
  • Utilizes current county-wide and/or department specific software to complete assignments.
Mandatory Skills: * Experience Level: 4+ years
  • Experienced in implementing process re-engineering, developing business requirements, use cases and test scripts using industry accepted practices.
  • Should possess high level understanding of information technology concepts as well as the SDLC methodology.
  • Must be flexible and able to multi-task, working on multiple projects and internal initiatives, inclusive of upgrades, maintenance, and enhancements.
Desirable Skills: .Environment: Azure DevOps, MS Visio, Microsoft 365 Services, SharePoint Online, MS Teams, Agile Methodologies, enterprise CRM software (i.e., Salesforce, SAP, etc.) desirable

California Creative Solutions Inc.