
Front of House Manager- Banquet/Events- Salary up to $70,000
- Norwood, NC
- $70,000 per year
- Permanent
- Full-time
- Fully paid healthcare for individuals and families – no monthly premiums!
- Fully paid life insurance and vision coverage for individuals.
- Generous paid time off to help you recharge and thrive.
- Join a growing organization where your expertise will shape the future of hospitality.
- Earn up to $70,000 annually, commensurate with your experience.
- 3+ years of front-of-house and beverage management experience, preferably in a hotel or event-driven environment.
- Proven leadership skills with a focus on team training and development.
- Proficiency in POS systems, inventory management, and event coordination.
- An entrepreneurial mindset with a commitment to continuous improvement.
- Exceptional communication and customer service abilities.
- Flexibility to work evenings, weekends, and holidays.
- Preferred: ServSafe certification and familiarity with event management tools like TripleSeat or Cloudbeds.
- Creating Memorable Guest Experiences: Ensure every interaction is welcoming, seamless, and leaves a lasting impression.
- Setting High Standards: Develop and implement top-tier service protocols aligned with our mission.
- Leading the Team: Recruit, train, and mentor front-of-house staff while fostering a culture of collaboration and excellence.
- Event Coordination: Collaborate with directors, event managers, and culinary teams to deliver outstanding events, retreats, and dinners.
- Operational Management: Oversee scheduling, inventory, POS systems, and financial performance to enhance efficiency and profitability.
- Problem-Solving and Innovating: Address challenges proactively and continuously find ways to improve the guest experience.
- Curating Atmosphere: Maintain a warm, inviting, and aesthetically pleasing environment for all guest spaces.
- Managing the Beverage Program: Source, purchase, and oversee inventory for a thoughtfully curated drink selection.