
Sales Leader - Kirkland's Home - Part Time
- Fort Wayne, IN
- Permanent
- Part-time
- Leads, supports and values customer selling in both the in store and online (ship to store) shopping experience
- Leads and supports a customer obsessed culture that prioritizes selling behaviors by proactively Greeting, Re-engaging, Educating, Adding on and Thanking each customer
- Understanding your role in sales growth and how you contribute and impact store profitability
- Has interpersonal savvy to read cues and respond appropriately to every customer to create an exceptional in store experience
- Educates each customer on loyalty programs, current promotions and merchandise assortment to support building the basket
- Supports the company by being a brand ambassador at all times by treating all customers and co-workers in a respectful and professional manner while supporting a common goal
- Leads by example, supports, and holds team accountable to all company policies and procedures
- Executes Manager on Duty (MOD) job responsibilities such as, but not limited to: opening/closing procedures, team supervision, figure eights, etc.
- Assists in freight processing, maintaining an organized stockroom, the execution of merchandise presentation directives, pricing and the accuracy of inventory levels
- Champions and demonstrates a commitment to Kirkland’s Home Values: Customer Commitment, Caring Culture, Winning Attitude, and Innovative Spirit
- Perform other duties as needed
- High School Diploma or GED; college preferred
- Minimum 1 year management experience in a retail or service industry preferred
- Strong communications skills and customer selling experience required
- Energetic, people and results oriented, competitive with a drive to succeed
- Valid Driver license
- Ability to handle and transport company funds to the bank location designated by Kirkland’s. Transportation of company funds will be conducted in a manner that does not place the funds in a vehicle with any non-Kirkland’s employee
- Ability to effectively communicate both written and verbally
- Ability to work weekends, holidays, and evenings
- Ability to read and interpret company directives, handbook, and manuals
- Ability to work a flexible schedule to meet the business needs of the store
- Ability to work independently as well as part of a team
- Must be able to ascend/descend a ladder to retrieve and stock products on the shelf or to hang overhead banners/product
- Frequently positions self to retrieve and stock products in the stock room and sales floor and to place merchandise in bags
- Must be able to constantly stand and move around the store for prolonged periods to greet and assist customers
- Must be able to frequently communicate with the customers in person, electronically, and telephonically
- Must be able to frequently move merchandise, 50 pounds or more to and from the stock room to sales floor