Lien Clearance Associate
- Akron, OH
- Permanent
- Full-time
- Make a Difference: Your work will directly contribute to clearing title issues and helping clients achieve their goals.
- Collaborative Environment: You'll work closely with various departments, customers, and external partners, fostering strong relationships and teamwork.
- Opportunities for Growth: This role offers the potential for professional development and advancement within a supportive and forward-thinking company.
- Competitive Compensation: We offer a comprehensive benefits package, including health insurance, paid time off, and opportunities for overtime.
- Analyze & Resolve: Review new files to determine lien clearance needs, order payoff demands, and resolve any title issues that arise.
- Client Communication: Notify customers of lien issues, and work with them and borrowers to resolve concerns quickly and efficiently.
- Collaboration & Coordination: Interact with lenders, to verify information and clear liens, coordinating with internal and external teams to ensure a smooth process.
- Proactive Problem-Solving: Monitor outstanding lien clearance issues, follow up consistently, and escalate problems to a supervisor when necessary.
- Adapt & Support: Assist with other tasks as assigned.
- Strong Communicator: You’ll interact with clients and internal teams daily, so excellent verbal and written communication skills are essential.
- Customer-Focused: You have a passion for delivering outstanding service and building lasting relationships.
- Detail-Oriented & Organized: Managing multiple projects with precision is second nature to you.
- Tech-Savvy: Proficiency in Microsoft Office Suite and Outlook is required.
- Team Player: You thrive in a collaborative environment, working closely with peers and supervisors to achieve common goals.
- Ability to maintain focus and perform under pressure.
- Willingness to work approved overtime when necessary.
- Frequent and repetitive typing is required.